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KERI A
Customer Reviews for Wilsons Shoes & Accessories
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dawn's service was excellent will definitely use again
NIESHA SI like that you have us take pictures of the trailer That was helpful
Stephen NThe dealer we rent from is amazing, helps us with everything we need, she is professional and accommodating in every way
ERIC TI love it they were friendly and respectful
Christine BAbsolutely fantastic experience. These people really know how to treat their customers right. Thank you so much!
CASH UThe staff is very helpful and kind
FRED AThe experience was very satisfying for the long journey that I was able to make I thank God and Uhaul for blessing me safely
Ivett JThe lady was very nice and informative. She was also given all the pictures that I took of the truck before I left the pickup location. She informed me about the verification text, and gave me a lot of useful information about my next potential rental with U-haul. She was very helpful.
CHANDLER WThe Wilson's have always helped me with my uhaul rentals. They go above and beyond for their customers. Very friendly and professional.
Terri CStop over charging the customer.
DUSTIN RGreat customer service experience. I will definitely go back.
Dillan LVery friendly had an issue with the first truck we were supposed to get she immediately put us in another truck and called in the issue with the first truck which was a gash in the passenger side tire
DONALD BThis location has been the best U-Haul location I have ever rented from. The personnel are incredibly friendly and helpful, they make sure everything is good to go, and the lovely woman (I’m so sorry I’m terrible with names) was such an incredible help while being very informative of the surrounding area (I’m new to the area). I would absolutely recommend this place for pickup OR drop off. No improvements needed in my opinion.
COLLEEN DAlways go here for my UHaul needs! Always clean equipment and helpful dealers!
SAMANTHA WAlways accommodating and kind to deal with! They make renting a truck or trailer simple and easy! I have been using this dealer for 8 years now! Thank you!
SAMANTHA WI rented a truck $19.95 a day. only went 10 miles 12 at the most and was charged $80.00. 105.00 after including the gas to fill it up
AMANDA Pno explanation about anything folks are con artists
Zayna TService received was above and beyond expectations.
DANIELLE KI don't see anything
Thomas RClean the loading area better. When I got it I informed the owner that it appeared to have dog paw prints on the floor and she stated that her husband had moped it out but I advised her that they were inside. She said to mark it as clean. This location does not have computer login system. The owner used a cellphone and not sure if it was her personal phone or work phone. When I returned the truck, I swept and mopped it out as well as sprayed sanitizer spray throughout the entire truck. When I mopped the loading area it smelled of dog feces and I informed the owner’s husband and he stated I’m sorry about that but we can’t control what previous renters do but it smells good.
Lashanda JLady at this location was super helpful. Our pick up location were changed 3 times. Agents at previous 2 locations were not helpful at all. We struggled almost for 2 hours to pick up a moving truck but finally at this location we got our rental truck. I would definitely recommend getting a rental truck from this location.
Ronak PIt doesn't get any better than that.. thank you guys again
KALIB SFriendly people along with no hassle rentals, it is hard to beat that combination.
Brian CEverything went well with the pickup; so, I would say keep doing what you are doing.
JAMES MEverything was great from start to finish
SHANNON MDawn was simply amazing. She took time to make sure everything was great so I wouldn't have any problems at all. Highly recommended to use this Uhaul location rather than any other in the area.
Mae SGreat people!
LAWRENCE SI was supposed to pick up at Rosa uhaul but when I arrived for my pickup time Noone was available so I had to change locations 16 miles away. When I got there it was an easy process and the lady was super nice and got me on my way fast.
CHRISTINE GService was Awesome!
Latisha MFriendly service, will definitely use again
David WCustomer service was Wonderful. Dawn was very accommodating and helpful throughout the process.
Ina TVery poor customer service. Acted like it was a problem to process the Uhaul. Added things to contract that was not wanted and didn't ask if i even wanted it.
Chris ROnce again nothing to do with the location. U HAUL should remeburse me for the fuel I put in it.
DANIEL HI would not recommend U-Haul to no one after the way y'all done me on this rental started at 44.72 then the Bill jumped to over 300 I said something about it and it dropped to 94.72 to move 11 miles down the road two trips that's 22 Miles and 10 to dropoff so total cost was 120.00 with fuel and I was told it would be around 55.00 or so y'all have tried 2 time's to get more money out of me so I Will never use or recommend U-Haul to no one after this time and I'm going to put a review on goggle too
James RThe people at Wilson’s was VERY professional, friendly and very awesome! I returned the truck the same night and although it was after hours at Bacons Paint and Auto Body here in Jesup, Mr. Bacon was very friendly at 10:00 pm and allowed me to check the truck in right then and there.. I DEFINITELY recommend BOTH locations to EVERYONE!!
Chester CDona and Dave are amazing and their U-Haul’s are well kept. They are very friendly and polite. They are LGBTQ supportive and made us feel very comfortable and we appreciate that.
Britni MThe owner went out of her way to make sure she showed me everything.. very clean truck
Anthony HVery friendly
Kevin BGreat service
Robert FThese folks were very patient, helpful, and kind. I wish I received this type customer service everywhere I go! It's a little further to drive to Hazlehurst from Baxley, but it is worth the drive! My next rental will be with these folks!
Donna PWe rent trucks often and always use the Hazlehurst location. They are friendly and helpful and always have the truck we need.
Derek JDawn was amazing, she took care of me both times I used a U-Haul in Hazlehurst. Honestly a 10/10 experience.
Caitlyn DWe had dealt with this U Haul dealer last year. At that time she was extremely helpful in waking us through the vehicle inspection. That made us feel better confident in driving such a large truck. This time she was not available to receive the truck at drop off, but had the steps to drop off clearly marked. She did leave a contact number which helped greatly in communication.
Margie DShe was very nice and friendly took care of all my needs I was even a few mins late and she worked with me very sweet and awesome lady would recommend her to anyone thanks for all your help
MINITA FOverall rate 10/10 experience was great with the nice lady that rented me the U-Haul . She was very courteous. Will definitely use this location again if needed and recommend to friends.
MANDRELL BThe lady that helped me was very nice and helpful.
ROSALIND MDawn at the office was a very nice and helpful will definitely use her again
Allen HThe workers or U-Haul dealers if you will came and took the battery out of the U-Haul because they thought that our time was out but it was someone else's account and they also were very rude and called the police and the police made them bring the battery back and put it in the U-Haul I would never ever recommend this company or any company in Hazlehurst Georgia as a matter of fact please just go straight to back sleep or anywhere by hazelhurst also the lady that works there that sells clothes yes she needs to get some better taste because some of the shoes look okay but other than that I don't know but she's been doing this and she was 18 supposedly but that s*** was gross and the customer service was gross and everything about how the way that they've done business was gross
HARVEY BBetter overall Management! Timely, Accessible rented reserved vehicle . Have items like padding in stock for purchase, etc. But Clerk was very apologetic for several goof ups!
BRENDA HThe owners here were amazing!! The lady was extremely kind and helpful. She was extremely friendly and filled me in on a lot that I didn’t know/wasn’t told. Highly recommend this location at they truly go above and beyond!!
Tyler PPeople at this location were very help and friendly. I would recommend them to anyone u know in the future.
Amanda PLove renting from this facility!
Kayla YThe manager at this location is very helpful. I appreciate her willingness to go above & beyond typical customer service.
Christina TDawn in Hazlehurst was so helpful. She is absolutely amazing and provides so much info to help you. One of the nicest people I’ve met in a LONG time! Dropoff Location was easy to find and return. Checkout was a breeze.
Brittney TMrs Dawn ia alwaya great, only dealer I will rent from. She has always treated me with respect and has always tried to get me the equipment i needed.
Michael JEverything at this location went very smoothly. I love how quick it was.
Wade CKind friendly staff. Drop off went very smoothly.
BARBARA CI called and they were there asap. He was very professional.
Regina MEverything was great, thank you.
micheal sNothing!
Bettye BStop upgrading your system during business hours. System down hard to wait almost 4 hours to rent a truck. I was beyond pissed off. Put us behind in moving our items and ruined our whole day.
Sandra SExcellent experience. Manager helped save me over $100. Would highly recommend!
Charles C