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CRAIG B
Customer Reviews for Winder Outdoor Power
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Communication with U-haul and drop off location was below standard. U-haul had not informed them or me that they changed the drop off location. I fact the location for drop off was 25 miles from my original destination Discount off was not included either.
THOMAS MWhen I arrived to pick up my reserved equipment the location was closed. There was a hand written note on door saying closed until Monday. I called UHhaul customer service who said the business did not alert them of being closed. Thanks to a wonderful customer service agent in dispatch I was able to speak to a manager )Paul) who saved the day by checking me out remotely.
Scott Teveryone was really nice
DEREK HMake sure the trucks are in good working order and ready to be picked up
Brian DThe customer service at winder outdoor power was very present, & professional
randy mVery helpful and pleasant.
James lYoung man was professional and polite. Great experience
Ron SMake sure it is not raining on the day of pick-up and packing :)
Deborah PThe dolly I paid for was not includrd and the location was not helpful on how to fix the problem. They weren’t really interested in helping us get the dolly/ get a refund.
Richard C