Customer Reviews for Winn Fuel Service Rentals
(U-Haul Neighborhood Dealer)

153 reviews

203 S Church St   Winnfield, LA 71483

(318) 648-8100

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(318) 648-8100

203 S Church St
Winnfield, LA 71483

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Francine V. 
Rating:
5.0

Customer did not leave a comment.

Wayne T. 
Rating:
5.0

Vernon was very helpful and did an excellent job! No improvement necessary. Excellent service.

Wendell C. 
Rating:
5.0

Customer did not leave a comment.

BETH M. 
Rating:
5.0

Customer did not leave a comment.

STONEY M. 
Rating:
2.0

Customer did not leave a comment.

NATHAN W. 
Rating:
5.0

Customer did not leave a comment.

Joey B. 
Rating:
5.0

Customer did not leave a comment.

jamie F. 
Rating:
1.0

The UHAUL AGENT NEEDS SOME TRAINING. HE HAD MY RESERVATION ALL MESSED UP. HE DID NOT FIX THE THING THAT WHERE WRONG,( Like the drop off location & said He had changed it!!) He Over Charged Me for the Rental & hasn't Corrected it yet!!??!!) caused me to get Charged an extra Charge for dropping it off at the Natchitoches, LA instead of the Shreveport, LA location. When my move clearly was on my reservation from Winnfield, La to Natchitoches, LA. So what would he have me to be dropping the rental off over 80 miles away from my location. When the original location drop off was set to be at Natchitoches, LA

Rocky B. 
Rating:
4.0

Customer did not leave a comment.

TROY L. 
Rating:
4.0

Customer did not leave a comment.

trudy B. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

Customer did not leave a comment.

ricks A. 
Rating:
5.0

No room for improvement Vincent ‘was very professional Thank you vincent

jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

Patricia D. 
Rating:
5.0

You have one of the best representatives that I have ever had the pleasure of dealing with. On a 5 star rating I would give them a 10

James S. 
Rating:
5.0

Customer did not leave a comment.

Rokeeta R. 
Rating:
4.0

Have someone available to cover the lunch hour.....or two.

Mary W. 
Rating:
4.0

Customer did not leave a comment.

micheal S. 
Rating:
5.0

Customer did not leave a comment.

scherry J. 
Rating:
3.0

Customer did not leave a comment.

Betty E. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
5.0

Vernon went out of his way to help with pickup and return.

jimmy T. 
Rating:
5.0

Customer did not leave a comment.

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

cindy S. 
Rating:
3.0

I have dropped off the trucks when no one is there so I can't answer these questions where I dropped them off.

Tammy L. 
Rating:
1.0

There was no one at the location when I went to return my equipment during normal business hours. Me, being a woman wasn't strong enough to unload the trailer from my vehicle, I had to go and seek help from the service station next door. They were busy and unable to help me, I eventually got the trailer unhooked from my vehicle myself. I tried to call the # on my contract but no one answered. Next time I will choose a neighboring town to return my equipment to and make sure there is someone there during normal business hours.

Jennifer B. 
Rating:
1.0

1. Don't make customer drive to get truck from another city when it was reserved to be picked up at a local location. 2.When truck break down don't have customer wait over 3 hours for road assistance on the side of a busy highway. 3. Don't have customer wait 3 hours to get equipment when told equipment can is ready to be picked up.

merry B. 
Rating:
1.0

I originally had reservations to pick it up in Natchitoches, but they didn't have any trucks available! I had to drive 45 minutes out of town in order to pick this truck up.

nicole J. 
Rating:
3.0

Only complaint I have is that the Uhaul I rented, (10' Box Truck) was Rough riding. The rental of the truck went Very well. Was ready to go when I picked up. Only other thing I would think is if we as renters left more fuel in the truck than when we picked up we would be credited for that. Like I left a Quater of a tank more than when I picked up. It had 3/4 tank when pick up let it with a full tank. Other than this everything went well in reserving and picking up. Thanks Kindly Rocky D. Berry

Rocky B. 
Rating:
5.0

Sarah area mgr. went above and beyond

don A. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
3.0

The pick up location in Winnfield was as good as I could expect from a North Louisiana small town. You had to call the convenience store to try to get the Uhaul agent. He was pleasant and it was not his fault the Uhaul location in Alexandria had dropped the ball. Now about the Uhaul location I had my reservation with in Alexandria, La: I made the reservation a week in advance. I called and confirmed the day before pick up in the morning(12/27) and at 2 pm they called me and told me the truck that I had reserved was not functioning and my only two options were to wait till 1 pm the next day to pick up a truck from Bunkie, La or drive to Winnfield ( 50 miles away) and get a comparable truck from them, but I would need to hurry, because Winnfield might close early and I would have to get in touch with the person there to be sure someone would be there if I drove to Winnfield. I had to inconvenience a relative to drive 100 miles round trip to Winnfield to help me pick up the truck. I lost over two hours of packing time and I was paying helpers to help me pack. I had to drive the truck on the interstate myself, which I had not planned to do. I had movers scheduled for 12/28 and could not change those plans at short notice. All in all, I would not use Uhaul again in Alexandria, LA.

Lisa P. 
Rating:
5.0

Customer did not leave a comment.

FBC S. 
Rating:
3.0

Customer did not leave a comment.

kenneth L. 
Rating:
3.0

The locations of pickup and drop off were ok, although I had to drive over 30 miles for pickup even though I scheduled for it 3 weeks prior. Trying to work with u haul management and scheduling was very frustrating. Although I may have to use uhaul again, I was not happy at all with the overall experience

david H. 
Rating:
5.0

Great customer service

edward H. 
Rating:
3.0

No one was there left key in box

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Rokeeta R. 
Rating:
5.0

Your mobile check in is horrible... I took 4 pictures, 3 of them were clear and could be read, and it kept asking me to make another picture. Then it told me I could not rent from U Haul. I checked in with the attendant and had no problems...

Jason S. 
Rating:
5.0

Easy pickup. Friendly and helpful owner. Great experience.

Sharon F. 
Rating:
4.0

Customer did not leave a comment.

Clint A. 
Rating:
4.0

Customer did not leave a comment.

Robin K. 
Rating:
5.0

Grest customer service location!

lisa C. 
Rating:
5.0

Customer did not leave a comment.

Ligaya H. 
Rating:
5.0

Customer did not leave a comment.

STEVIE W. 
Rating:
5.0

Customer did not leave a comment.

Majestic P. 
Rating:
5.0

nothing i can think of it went great no problems at all....... Thanks Vernon Jackson was my agent couldn't ask for better service

Jerald J. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

FBC S. 
Rating:
2.0

Stop telling lies on prices and mileage and better customer service

edward F. 
Rating:
5.0

Customer did not leave a comment.

susian D. 
Rating:
5.0

Customer did not leave a comment.

Taurus J. 
Rating:
2.0

We were on a tight schedule, and having to spend 30min-hour trying to figure out what truck to take was inconvenient. The truck had not been assigned to me, so although the company was aware that I would be doing a self-rental, the truck was not active and the online process would not work. The 24-hr manager did not answer, and we did have any other contact information. Also tried to call the previous day to ensure the rental was set up, but there was no one in the office to pick up the phone. We drove from 30 minutes away, although we were given the extra miles to accommodate the distance we still had the added expense of gas.

Anna R. 
Rating:
4.0

Customer did not leave a comment.

charlene B. 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Customer did not leave a comment.

ENicka H. 
Rating:
5.0

Customer did not leave a comment.

david T. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
4.0

Customer did not leave a comment.

Glen L. 
Rating:
5.0

Customer did not leave a comment.

FBC S. 
Rating:
3.0

Customer did not leave a comment.

Shannon M. 
Rating:
5.0

Mr. Vernon is the best to do business with!

Glen L. 
Rating:
5.0

Everything was great

john M. 
Rating:
4.0

Customer did not leave a comment.

margaret F. 
Rating:
5.0

Customer did not leave a comment.

Crystal E. 
Rating:
3.0

Customer did not leave a comment.

Steve O. 
Rating:
5.0

Customer did not leave a comment.

TAMMY B. 
Rating:
1.0

Gave us the wrong truck. Did not find out until drop off.

Amanda R. 
Rating:
5.0

Nothing, Great Service!

William H. 
Rating:
5.0

Customer did not leave a comment.

Christy M. 
Rating:
3.0

Customer did not leave a comment.

Karon C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

We love Mr. Vernon!!!

Darrell G. 
Rating:
5.0

Customer did not leave a comment.

GLORIA R. 
Rating:
5.0

Customer did not leave a comment.

DARRELL G. 
Rating:
5.0

I was very happy with the guy who helped me. He was very patient and thorough. He went over details of my contract. He also made sure my mirrors and seats were adjusted correctly. I am so thankful for his help b

Victoria R. 
Rating:
5.0

Customer did not leave a comment.

DARRELL G. 
Rating:
5.0

My experience was phenomenal. Will definitely use uhaul again!!!

RENEE B. 
Rating:
5.0

The Winnfield location is very convenient for me to use. The equipment is kept in excellent condition and the staff is always extremely professional and courteous.

julius G. 
Rating:
5.0

Customer did not leave a comment.

Darrell G. 
Rating:
5.0

Customer did not leave a comment.

SUSIAN P. 
Rating:
5.0

Excellent Service

LANCE R. 
Rating:
5.0

Great service!

LANCE R. 
Rating:
4.0

Customer did not leave a comment.

JULIUS G. 
Rating:
4.0

Make sure all tires are properly maintained and checked upon rental. Tire was well worn and created a flat on the road to our destination. The damaged tire was visible and could have been prevented if it had been checked before rental.

ROBBY W. 
Rating:
5.0

Customer did not leave a comment.

Toriel R. 
Rating:
4.0

At station no u haul employee on duty for Sunday drop off. Left truck locked and dropped off key in drop box. Left 3/4 gas in tank as received, but no one to verified.

HEIDI D. 
Rating:
5.0

Perfect. Great product at a very fair price. Friendly service. Very accommodating.

JULIUS G. 
Rating:
5.0

Winn Fuel service is the best.

DARRELL G. 
Rating:
5.0

Mr. Vernon really did an excellent job for us. He found a 26 foot truck for us on a two day notice. Will definitely recommend to friends/family.

LARRY N. 
Rating:
5.0

Everything was perfect!

JULIUS G. 
Rating:
5.0

Amazing! Mr. Vernon answered his phone after hours and helped us out with a car dolly. One person in our group had car trouble and we were able to tow it almost 4 hrs back home without having to try to find a hotel and stay the night.

MARLON K. 
Rating:
4.0

Nothing! I used the 5X8 enclosed cargo trailer to move sensitive pro sound equipment. Pickup was easy, and very affordable with the weekend price. We had to travel through a SEVERE rainstorm for nearly 100 miles and the interior of the trailer was bone-dry when we arrived. The 5X8 trailer pulls and tracks very well.

JULIUS G. 
Rating:
3.0

Customer did not leave a comment.

AUDURA M. 
Rating:
5.0

Customer did not leave a comment.

FBC S. 
Rating:
5.0

Don't know of anything

jimmy S. 
Rating:
5.0

Customer did not leave a comment.

MONICA O. 
No reviews have been submitted for this location.

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