Customer Reviews for Wisdom Tool Repair
(U-Haul Neighborhood Dealer)

138 reviews

2238 S Ritchey St   Santa Ana, CA 92705

(714) 975-9684

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 7:30 am–2 pm
  • Sun: 7:30 am–10:30 am

Services at this Location:

Contact Us

(714) 975-9684

2238 S Ritchey St
Santa Ana, CA 92705

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 7:30 am–2 pm
  • Sun: 7:30 am–10:30 am
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

ALEKSANDR Z. 
Rating:
5.0

Customer did not leave a comment.

CABINET PLUS C. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah P. 
Rating:
5.0

Really great service

STEVEN O. 
Rating:
4.0

Very helpful!

Gregory A. 
Rating:
5.0

Customer did not leave a comment.

AMIN P. 
Rating:
5.0

Dee in wisdom tool repair was awesome, 5 star for this guy!

Oleksandr K. 
Rating:
5.0

Awesome place of Business 😄

D B. 
Rating:
5.0

The gentleman who helped me was very kind and welcoming. Thank you for the easy experience and great service!

Jaclyn R. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

Customer did not leave a comment.

Kurt W. 
Rating:
4.0

Good chose

Jesus N. 
Rating:
5.0

Excellent Service

Fabian C. 
Rating:
3.0

Owner of Wisdom had to clean trailer as I waited. He claims it had just been returned and had not had a chance to clean it, even though I was due to pick it up at 8am and didn't arrive until 8:30. It was a mess, used for disposing of sheet rock or something similar. Nice guy, just needs to step up his program by having units "completely" clean and ready when customers arrive to pick them up.

James E. 
Rating:
5.0

Danny was great

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn A. 
Rating:
5.0

Super helpful and friendly staff. Online return was a breeze. Thank you.

Paul B. 
Rating:
5.0

Everything went well.

HAL W. 
Rating:
5.0

Customer did not leave a comment.

ARTURO S. 
Rating:
5.0

Peter was very helpful. It was my first time driving uhaul and I was concerned it might be hard . Not only he endured me it's easy but also gave me few helpful tips

Yuliya N. 
Rating:
5.0

Awesome customer service didn't catch the name of the man who helped me in morning but both him and Danny were outstanding will come back in future!!

Saul C. 
Rating:
5.0

Dan is an amazing dude. Had a great experience with him and this location. He was so helpful and everything went as smooth as can be.

Patrick Ryan C. 
Rating:
5.0

Dani was very friendly and respectful, thank you for your business.

MASUM O. 
Rating:
5.0

Very friendly and helpful.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

brad P. 
Rating:
5.0

Everything about our experience as great, from pickup to drop off. The guys helped us hook up the trailer and explained how to do everything. They even offered to disconnect it upon return. Very friendly and professional. Will definitely rent from this location in the future.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence R. 
Rating:
5.0

Excelent customer service!

ANTONIO T. 
Rating:
3.0

We are two small Asian women and did not feel safe returning the Uhaul at night. The lock is also difficult to use when putting it back on due to poor lighting.

MARYANN L. 
Rating:
5.0

I would recommend Wisdom Tool Repair but I absolutely would not recommend the Midway City location as that's where I originally reserved a U-Haul from a week in advance! That location guaranteed that they would have the U-Haul for me however when I went to pick it up there was no U-Haul! He told me I would have to go to the U- Haul location at Beach and Garfield and assured me there would be a U-Haul truck available for me there. Yet again no freaking U-Haul! Frustrating beyond belief! If you say there is going to be a U-Haul there had better be a U-Haul! Cost me time and money as my guys we're already ready to help me moved. So as a whole. I'm very disappointed in U-Haul.

JUSTIN B. 
Rating:
5.0

Great customer service but the location was a little hard to find. But because of the employee, his customer service outweighed the location, especially since I am a solo female.

MICHELLE M. 
Rating:
5.0

Friendly and responsive

Locke T. 
Rating:
5.0

Danny was a great help and was very courteous.

Amr A. 
Rating:
5.0

Danilo is the best. He is the embody of great customer service. Best Uhaul location I ever visited.

Gregoria Ernesti H. 
Rating:
5.0

Customer did not leave a comment.

Ya Q. 
Rating:
5.0

Great service

Yuri C. 
Rating:
5.0

This is the BEST OC U-Haul location because the owner/manager, Danny, goes way out of f his way to make sure his customers are given VIP treatment every time. Awesome experience! I will ask Danny for help in every U-Haul location I rent from.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

# 1 Uhaul rental place I have ever been to. I will drive pass other Uhaul places just to rent from this location. Fast easy and friendly staff.

Matthew A. 
Rating:
5.0

The easiest and most friendly UHaul rental place I have ever been to. I have rented many many times before from Uhaul and this location is by far the best !!!

Matthew A. 
Rating:
1.0

My contract that I did online was modified at the location without my consent, they added insurance and protection.

Sameh G. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Absolutely the best. Super convenient. Super friendly. Would definitely use again and no doubt recommend to a friend!! So happy with my experience!!

Gail C. 
Rating:
1.0

When I got there the person was rude because I didn't know they were called boxed trucks. When I dropped the U-Haul it had 1/2 and the person said said was less and that I was going to be charged extra. I took a photo of the odometer and gas had called U-Haul and they did say It was at 1/2 and they reversed the charges

Alejandro R. 
Rating:
5.0

Need more people like Dan - outstanding customer service - Thank you Dan!

Pedro D. 
Rating:
5.0

All good for the service provided. The person that help us was awesome

Hernando F. 
Rating:
5.0

Danny is AWESOME! Accommodated us last minute. Stellar service!

MICHAEL S. 
Rating:
5.0

Staff was very helpful and friendly . Definitely will rent again in this place .

Siricia V. 
Rating:
5.0

Excellent customer service and would recommend to friends and family.

mario S. 
Rating:
5.0

No improvements needed, really appreciated the kind and quick service I received from Wisdom Tool Repair.

Benjamin L. 
Rating:
5.0

Customer did not leave a comment.

CRISTIAN A. 
Rating:
5.0

Danny was great. Helpful and friendly.

STUART M. 
Rating:
5.0

The guys were amazing and helpful, great attitude, and they play great music in the lobby, my go-to U-Haul now!

Massis C. 
Rating:
5.0

Exelente servicio del señor oscar,es muy atento en su trabajo

WILLIAM P. 
Rating:
5.0

Great customer service, no hassles. Thanks!

Jose B. 
Rating:
5.0

Danny was very helpful!

Philip G. 
Rating:
5.0

Customer did not leave a comment.

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Both of the representatives who helped me were very friendly and helpful. They each had excellent attitudes. Frankly, it's rare to encounter such positive individuals. They are excellent representatives of the U-Haul brand!

William S. 
Rating:
5.0

Danny made this experience seamless. From his friendly welcome & upbeat personality, he explained everything thoroughly. By far has been the best service & easiest u haul pick up. The actual truck itself is well maintained and gave us no issues!

Katie R. 
Rating:
4.0

All was super good and the manager there is outstanding, I think his name is Danny he was so great and helpful, im very happy!!

FRANCISCO G. 
Rating:
5.0

Customer did not leave a comment.

Elaine E. 
Rating:
5.0

Danilo was super helpful and friendly. Highly recommend working with him!!

Neshan A. 
Rating:
5.0

The final check in was quick and the staff was friendly.

Mike L. 
Rating:
1.0

Hidden fees Charge me over what he told me

Gualberto H. 
Rating:
5.0

My best U-Haul experience, ever! Thank you

WILLIAM T. 
Rating:
1.0

Charges were not explained

AHMAD A. 
Rating:
5.0

Daniel was incredibly helpful and friendly during my renting process. He got me in and out efficiently, I would definitely return here.

james G. 
Rating:
5.0

Customer did not leave a comment.

HAMID K. 
Rating:
5.0

Customer did not leave a comment.

Siena C. 
Rating:
5.0

Amazing customer services !!!

Gloria M. 
Rating:
5.0

Customer did not leave a comment.

Roy P. 
Rating:
5.0

The owner, Daniel, is amazingly helpful and dependable. Highly recommended and I will return

joshua H. 
Rating:
5.0

Great costumer service!

Dillion R. 
Rating:
5.0

Customer did not leave a comment.

AMIN P. 
Rating:
5.0

Swevice was exelent and staff was bery hephull

Hamid F. 
Rating:
5.0

The owner is a very ns guy and I learnt a lot from him. Appreciate it. Will recommend him again.

Yingtong L. 
Rating:
5.0

Good service

Robert P. 
Rating:
1.0

Price gouging highly unethical. Towed my truck in the middle of my move with zero noticed !!! Harassing phone calls from Danny at authorized dealer and Chris / Area manger very unpleasant to deal with. Thank God for Alex Moore OC President manager literally saved the day!!! Alex Moore is awesome!!! Danny and Chris are dishonest and lied about the truck rental quote. Tried to rent gouge me !! I even bought Danny lunch during a long wait! Could not give a straight answer of my torso after towing my truck without warning. I previously was going to rent a 26ft truck and cancelled with this dealer bc Danny came across sketchy and dishonest! After canceling the 26ft truck Danny and. Chris harassed me with countless phone calls from so many different phone numbers ??? Only rented 20ft trust 2nd time dealing w these shady characters bc they were the only ones that had a 29ft truck available! They towed my entire life's belongings with NO COURTESY PHONE CALL! Not one call. When they have 5-10 phone numbers ???!!!!! Horrible experience to say the least !

Inthira Ann S. 
Rating:
5.0

Excellent customer service. 5 stars "

OTMANE B. 
Rating:
5.0

Customer did not leave a comment.

Nelly U. 
Rating:
5.0

Customer did not leave a comment.

SZYMON D. 
Rating:
5.0

Completely changed the meaning of customer service to me. Went above and beyond. Would definitely recommend to anybody and everybody

Jeffrey G. 
Rating:
1.0

I am not happy with this uhaul DEALER they act like they are not getting paid or careless they don't answer questions and they are busy with there business customers uhaul customers they act like go to hell I will like a uhaul manager to contact me 323947 3635 please

Manuel O. 
Rating:
5.0

Customer did not leave a comment.

SARAI G. 
Rating:
1.0

Customer did not leave a comment.

jose P. 
Rating:
5.0

Great customer service

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Customer did not leave a comment.

Clifford F. 
Rating:
5.0

Customer did not leave a comment.

Xochitl A. 
Rating:
5.0

Customer did not leave a comment.

DANNY R. 
Rating:
4.0

The only bad thing is we picked up the van at 2:25 pm and turned it back on 11:30 am next day, so why you charged me $20 for after hour service while I dropped it off earlier 3 hours!!!!

JAMAL A. 
Rating:
5.0

The Uhaul website UI needs work. I accidentally denied access to my camera initially, and boring I did after that could get it back. clearing my browser's cache didn't work. There was no icon in the address bar for me to click like the website told me to do... it should be requesting access to my camera every time the browser session reloads, since completing the reservation depends on it.

Everett M. 
Rating:
5.0

Daniel and his team took real good care of our needs. Everything worked and went as planned. I would recommend using their services in any of your trailer or truck rental needs.

JOHN A. 
Rating:
5.0

Danny was awesome! He helped me from the beginning to the end and even came to help me open the uhaul truck after hours because I left my house keys there. True rockstar! Highly recommend !

andrew Y. 
Rating:
5.0

Thank you for your help Daniel.

Beverly C. 
Rating:
5.0

Super mice good customer service

Theresa R. 
Rating:
5.0

Supply truck where the reservation is m.

Janice V. 
Rating:
5.0

very friendly, great customer service!

Jayme O. 
Rating:
5.0

Customer did not leave a comment.

OLGA R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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