The lady who assisted me with my reservation was very polite and friendly. But, the whole check in process took place inside the laundromat's utility room. There is not assigned office or desk for U-Haul. Unfortunately the car itself was in very beat up conditions; * To get the ignition key to turn I had to play a lot with it every single time I started the car. * I could hear air coming through the driver's side door while driving. * The steering wheel was peeling off and felt very unpleasant to drive. In short, I felt ripped off with such expensive fees for a poor service.Alberto M.
Customer Reviews for El Rio Multiservices
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ALBERTO V.
Customer did not leave a comment.VANESSA B.
The only issue I could see where improvement could be made is possible signage indicating where the office for UHaul is- it looked like a storage room and I was somewhat unsure that was were I was supposed to hand over my key- even though the assistant informed me it wasRenzo F.
I will never use this location. They did not help me at all and made up charges. What they did is ridiculous and makes me not want to use u-haul.Sergio J.
Gas cap leaked gas all the way from California to Virginia. No telling how much I lost in transit. It also stank up the cab and made me sick while drivingDavid A.