The gentleman that checked us in and looked over the vehicle was very customer friendly. Made us feel welcome. I would recommend them to anyone bringing a uhaul back to the Santa Paula area. Thank you.
Cynthia A.
El Rio Multiservices
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxnard, CA 93036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great Customer Service
Robert M.Terrible service. Nobody was at the location. After waiting 20 minutes and contacting Uhaul somebody showed up. Didn't speak English. Took me 45 minutes to get the truck.
Salvatore G.I originally booked to pickup in Thousand Oaks, CA. I received a call from a U-Haul rep a few days prior. They told me I had to pick up the trailer 40 miles away at a later time than I requested. I complained as this would add 80 miles to my trip. The rep told me to take it or leave it. I went online and rebooked for El Rio (they were very helpful) for a Saturday pickup which was much better for me. I wish the rep who called would have worked with me to solve the problem rather than leaving it up to me to resolve after U-Haul failed to accommodate the original pickup. I don't believe that 40 miles counts as the same pickup location.
Neil H.The location was simply a drop off point. No real facility or inspections. Person who processed taking in the van was surpuprised by the condition of the tires that he was showed in the photos taken after blowout..
Patricia R.