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Mike T.
Customer Reviews for Wolfes Towing And Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They did a great job for us!
RICHARD DOUGLAS M.Nothing everything was great
Jonathan S.This is the second time we have rented from the Wolfe Towing location and the second time they have gone above and beyond in service and helpfulness!!
RICHARD DOUGLAS M.Hours of business were not true. I showed up during the open hours and was locked up noone around.
MICHAEL M.Clean, ready to go. Great help lay equipment out & making suggestions. Lights connected & worked first time.
KENNETH K.Nothing. Thank you! Excellent service!
Arthur H.Nothing, it was great
robert R.I reserved a truck on a certain day. Did not get a code or key to truck, had to wait until next day to get truck. Was told I would be reimbursed something for inconvenience. That didn't happen
Brittany E.Mike, Kim, and Joe went above and beyond to help us every step of the way! Kim patiently answered my questions, Joe made it all work, and Mike is a great leader. We appreciate them!
RICHARD DOUGLAS M.It was the worst experience I've ever had. I should get my money back!!!! They changed my reservation like 5 times, I had to speak to 15 different representatives a few different managers! It was just ridiculous and then 1 representative actually told me oh it happens deal with it. I want my money back
ERIC S.Not a thing, it's great.
robert R.When we were issued the code to access the key, the actual code was not obvious. It was placed among a sentence that should have been separated. It was a little confusing trying to get the code.
Glenn M.Strong coffee
DAMIAN S.Everything was great with wolfs
JESUS JAVIER P.Everyone and everything excellent
ALLAN D.Uhaul needs to install tongue jacks on their 6x12 cargo trailers. This is a problem company wide.
JIM T.Again the location was fine but your online system of reserving trucks is a SCAM!! please dismantle that system I am reporting this horrible system. Customers can't reserve anything and nothing is guaranteed. It is ridiculous.
Tonya H.Y'all need to come down on prices. I rented a uhaul a month ago under the same name. Cost me 200$ but I ended up only driving it 27 miles and still got charged the full price. Never even used it but to drive. Only reason I used uhaul is because I sold my truck at a bad time. Way too expensive.
Stephen B.The pin on the ramp of the car dolly was broken and we didn't know until after we drove it off the lot. We had to buy a bunjee cord to hold it up during our move.
Jon M.This location was very helpful and friendly.
SHARON S.Nothing everything was perfect the young lady was very polite had me up and ready in no time
SHERRY M.Everything was great
JESUS JAVIER P.the young lady asked for help to unhook the uhaul from the suv she was totally polite and helpful.
VIRGINIA C.The seal on our uhaul wasn't tight, resulting in a ton of our stuff betting soaked when we drove through a rain storm.
ALYSON H.Great service
JESUS JAVIER P.returned the car dolly on Monday the 12th, (4/12/2021) still no response from them, return site was completely unmanned
ROBERT A.Happy, friendly, personable and professional.
Taylor H.Very nice folks
DONALD W.Kimberly was awesome at the Brady,Texas location!!! Thank you!!!
James C.Great service. Came out and u hooked trailer for me.
Jane G.No complaints at all! customer service was great!!! The young lady I dealt with was very helpful with rescheduling my pick-up. Thank you very much
ERIC O.Customer service could be a little friendlier.
IGNACIO F.Clean office with snacks and coffee. Friendly staff. Quick checkout of truck. Thanks!
Victoria R.Nothing. The service was exceptional. The equipment was in good shape, the staff was friendly and knowledgeable. By far, the best customer service I have ever received.
NELSON S.Makes no sense to me that the cost was twice as much to go one way than it would have been to take it back where I got it?
Russell W.Outstanding drop off!!!
Lisa M.Courteous polite wish all were like this
JANET B.The owner went beyond his job to ensure the trailer was attached properly and the lights worked on the trailer.
JULIE B.Tire was low and we had to go for them to change it.
Mitra N.I appreciated the closeness of this location, Brady didn't used to have a drop off location for Uhaul, so that was nice. We dropped it off when no one was there, after hours, but there was a key drop box, and it went smoothly.
Brooke B.The place was closed on Sunday's . It was a good day experience.
David S.Best ever service
Royd M.The location and operator ate ok. The problem is Uhaul is a dishonest company.
Vaouida M.Thank you!
James C.Thy are great to work with. Kim walked me through the process and it went easy and great. Thy are a good bunch to work with. David
David H.The lady that helped me was awesome. She even had system problems, but worked right through it. Thanks!
Brandon L.