Customer Reviews for Wolfes Towing And Rental
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

377 reviews

701 W Commerce St   Brady, TX 76825

(325) 597-0616

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(325) 597-0616

701 W Commerce St
Brady, TX 76825

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great experience during difficult move

JAMES C 
Rating:
2.0

Had difficulty with activating the reservation and picking up the truck on site. When I called the number for the location, they said they couldn’t help and I needed to call u-haul. Between hold time and trying to explain what was going on, we waited an hour and ended up booking a new reservation (this one). Overall, u-haul customer service was great, whoever answers the phone at the local location could not be bothered.

JASON D 
Rating:
3.0

Customer did not leave a comment.

Jason F 
Rating:
5.0

Customer did not leave a comment.

JUSTUS W 
Rating:
5.0

Customer did not leave a comment.

Chuck J 
Rating:
1.0

U-Haul smelt like cat piss and ruined all of our stuff… I had to drive an hour and a half to get a U-Haul to have to sit there and wait for 2 hours for them to try and repair it

BRYCE V 
Rating:
5.0

Customer did not leave a comment.

RUSSELL G 
Rating:
5.0

Customer did not leave a comment.

Micheals W 
Rating:
5.0

Very friendly and efficient...the truck was perfect...I have rented from this location before and EVERY time it has been a smooth transaction renting and return...

MICHELLE Z 
Rating:
5.0

Customer did not leave a comment.

THOMAS E 
Rating:
3.0

I did an online checkout which was easy. I didn’t have any interaction with the staff

Stephen N 
Rating:
3.0

Cheaper mileage cost.

MILES M 
Rating:
5.0

Location office was close just drop off key at box.

ARLANDO T 
Rating:
5.0

Customer did not leave a comment.

Sue D 
Rating:
5.0

Customer did not leave a comment.

MARJORIE H 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Customer did not leave a comment.

CLAYTON L 
Rating:
5.0

Customer did not leave a comment.

GEORGE W 
Rating:
5.0

Friendly and helpful! They made the transaction easy and quick.

GABRIEL M 
Rating:
5.0

Pick up and drop off was super easy. Will use and recommend again

LARRY W 
Rating:
5.0

Customer did not leave a comment.

Steve R 
Rating:
5.0

Customer did not leave a comment.

RUSSELL G 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Good service

GEORGE W 
Rating:
5.0

Customer service was great and very helpful getting what we needed to move our vehicle

Bennie S 
Rating:
3.0

Customer did not leave a comment.

Marilyn D 
Rating:
5.0

Again everyone was very helpful in helping me return the trailer.

Bennie S 
Rating:
5.0

Very friendly

Samantha C 
Rating:
5.0

Smooth, fast, was on my way in under 10 mins. Fantastic process

Ryan M 
Rating:
4.0

Customer did not leave a comment.

Billy M 
Rating:
5.0

They were so friendly and great to accommodate!! Great customer service all the way around! Will recommend in the future! ⭐️⭐️⭐️⭐️⭐️

Michelle C 
Rating:
5.0

Customer did not leave a comment.

Robb B 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Outstanding service and very friendly.

John D 
Rating:
4.0

Lighting around the drop box would be helpful, but otherwise, no issues.

Richard J 
Rating:
5.0

Customer did not leave a comment.

Simon C 
Rating:
5.0

Customer did not leave a comment.

Silvia M 
Rating:
4.0

A/C did not work properly

Julian R 
Rating:
5.0

Nothing comes to mind.

Michael S 
Rating:
1.0

Customer did not leave a comment.

Tracy T 
Rating:
3.0

Customer did not leave a comment.

John K 
Rating:
4.0

Customer did not leave a comment.

Billy W 
Rating:
5.0

Customer did not leave a comment.

ASHLEY L 
Rating:
5.0

Nothing I know of. Great service & friendly people!

Sherron M 
Rating:
5.0

Customer did not leave a comment.

JOHN D 
Rating:
5.0

Customer did not leave a comment.

Cristi H 
Rating:
4.0

Customer did not leave a comment.

joanna g 
Rating:
5.0

Customer service was great and fast

JESUS J 
Rating:
2.0

This location is in a small rural community of approximately 5,200 people and is in a home converted into a business (a towing / wrecker company which is probably the main source of revenue) and also is the only local U-Haul location. The trailer (a 4'×7' open trailer) had leaf debris in the front third of the trailer. And as cordial as the young lady seemed to be who looked to me like the person running the office, she very rarely turned to face me while asking questions to fill out the contract nor did she ever make eye contact with me - which tells me that she was not really interested in my business. Of course, this behavior could, in part, be promulgated by the owner of the business since I feel certain that his wrecker and towing business is first and foremost on his mind which he most likely causes the office manager snd others to understand as an unwritten rule. This location also does not have any retail display space and does not stock boxing tape, tape dispensers, pad locks or packing material of any kind. I made a trip.to the local WalMart to purchase a tape dispenser. Thank you for caring enough to ask.

Steve S 
Rating:
5.0

Customer did not leave a comment.

Alfredo C 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C 
Rating:
4.0

Customer did not leave a comment.

Kenneth H 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C 
Rating:
1.0

Customer did not leave a comment.

Elmore H 
Rating:
3.0

Customer did not leave a comment.

Terry P 
Rating:
5.0

Very professional service.

santiago h 
Rating:
5.0

N/A

george f 
Rating:
5.0

Customer did not leave a comment.

Craig D 
Rating:
5.0

The links for submitting photos are not present on the website. Tried to submit but only have links to see examples or to go back.

Michael p 
Rating:
5.0

Customer did not leave a comment.

Antonio H 
Rating:
5.0

Customer did not leave a comment.

Debbra C 
Rating:
1.0

Make sure the equipment reserved online is available for pick up so customers don’t have to waste 6 hours of their day getting the equipment. Make sure the equipment doesn’t smell like cleaner.

Heather S 
Rating:
5.0

Kimberly was amazing when we needed extra days because our loading and unloading help we thought we hired never showed up and the Great Freeze of 2022 happened. I would definitely recommend them to anyone who asked.

Terre R 
Rating:
5.0

The entire process went so well it’s hard to imagine improving it.

CHARLES M 
Rating:
5.0

Check-in could not have been easier, very helpful personnel

BARRY H 
Rating:
5.0

Customer did not leave a comment.

Cindi D 
Rating:
5.0

Customer did not leave a comment.

Cynthia S 
Rating:
5.0

Customer did not leave a comment.

larry B 
Rating:
5.0

Friendly and helpful service

ken b 
Rating:
1.0

Not charge a full day for returning 10 mins late. Didn’t give enough miles to pickup truck and drive to move and return truck.

Philip S 
Rating:
5.0

Customer did not leave a comment.

KATHY M 
Rating:
5.0

Customer did not leave a comment.

alma d 
Rating:
5.0

Customer did not leave a comment.

ERIC B 
Rating:
4.0

Customer did not leave a comment.

Randall J 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Andy M 
Rating:
5.0

No improvements needed. Great customer service. Employee was easy to look at..

Toby C 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N 
Rating:
4.0

Customer did not leave a comment.

Dale S 
Rating:
5.0

Customer did not leave a comment.

JUDY B 
Rating:
4.0

Customer did not leave a comment.

Sharon N 
Rating:
3.0

Customer did not leave a comment.

JEFF C 
Rating:
5.0

Customer did not leave a comment.

KENNY E 
Rating:
5.0

No issues. Wouldn't change anything.

Paula S 
Rating:
5.0

Customer did not leave a comment.

Cristi H 
Rating:
4.0

Customer did not leave a comment.

Daniel H 
Rating:
5.0

I couldn't have been treated Any nicer the experience of renting the U-Haul was so easy thank you again for your kindness

linda k 
Rating:
4.0

Customer did not leave a comment.

Melonie M 
Rating:
5.0

This is the 2nd truck I have rented. The first truck was junk. Hard pulled to the right and shook badly if you drove over 55. This truck was newer 38k miles. Steering wheel was off center to the left at 10 o'clock position. And 1 mirror was cracked

Chad B 
Rating:
5.0

Customer did not leave a comment.

Mike T 
Rating:
4.0

Customer did not leave a comment.

TC B 
Rating:
3.0

Customer did not leave a comment.

Leonard T 
Rating:
5.0

Customer did not leave a comment.

KYLE h 
Rating:
5.0

Customer did not leave a comment.

RICHARD D 
Rating:
5.0

Customer did not leave a comment.

ANNE M 
Rating:
5.0

They did a great job for us!

RICHARD D 
Rating:
5.0

Nothing everything was great

Jonathan S 
Rating:
5.0

This is the second time we have rented from the Wolfe Towing location and the second time they have gone above and beyond in service and helpfulness!!

RICHARD D 
No reviews have been submitted for this location.
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