Back of truck had dirt on floor and poor log in of truck return gas was log in wrong and miles
Wallace J
Customer Reviews for Woods Supermarket 474
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All the lights worked, hookup was quick and the price was excellent!
Brian W5 star
KENDALL OProcess to rent is a pain If you don’t have a smart phone it seems you can’t rent an item from you. How sad
lallie bCan't think of anything
Mary Smy app never works at your locations I feel it is on purpose so you can bang me for that 20.00 fee every time
Wyatt FAsst manager was very friendly and helpful. An awesome experience
WALDA BI did not want insurance but got charged daily for it anyway. Bad play.
Beverly CThey are a new rental location so they didn't know the checkout system that will yet, but they were super friendly! They will learn the procedures with just a little more business and be faster. I will definitely recommend and use they again, if needed.
Douglas SMatt and Lisa were great help. I appreciated the time they spent with me. I understand this was a new process for them and they even said they hadn't delt with it much, I appreciate they're honesty. I did want to mention one thing of concern so the next time they help a customer they can be better equipped. When I called for information, I was told the truck was $100 per day. The mileage rate was not explained. I learned of that when I went online to register for the truck. This was expected as my experience in the past with U Haul yet wasn't made clear when gathering information. I was not the one picking up the truck and I was happy to know someone else could pick up and return it without me being present. It is nice to have an additional option in our area when needing a U Haul, just in case the other U Haul provider doesn't have what someone needs. Thank you for providing this service.
Tanya M