Customer Reviews for Woodys Auto Repairs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Woodys Auto Repairs

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Janel Z. on

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The location did a great job working with us and was very personable. Although this WASN'T the location I was supposed to pick my truck up at. We were told the evening before that the truck would not be available in Lewisburg and had to drive out of our way. After talking with uhaul again later in the evening I was much happier but the girl who called to tell us of the change was not helpful and only gave us a "discount" for the mileage from Jersey Shore. Did not discuss gas in our own cars OR gas in the uhaul. Very disappointed in that initial conversation about the change.

jason S. on

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Nicole G. on

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Deborah P. on

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It's not the location that is the problem. It's the corporate headquarters. At the last minute they changed my place of pickup 12 miles out of my way. Then the pickup location did not have the correct dolly nor did they have the (2) mattress covers I prepaid for. Nor did I get a refund. They need better customer service higher up .

Zane B. on

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No one was in office during business hours. Dropped key off and called them to let them know the uhaul was dropped off. Had to call back the next day because it was not checked in.

Amanda T. on

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Glenn M. on

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Stan N. on

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Audrey B. on

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It took this location five additional days beyond turn in the check in the truck. The field manager for U-Haul ended up driving over and checking the truck in. I called U-Haul and the turn in location everyday in order to have the truck checked in. U-Haul and customer service was very helpful. Woody’s, however, was complacent and unhelpful in every way.

Dave S. on

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Great customer service. Knowledgeable about equipment.

ronald H. on

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Customer did not leave a comment.

DANIEL O. on

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Great people to deal with and very helpful.

Matthew H. on

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Nobody was there when i dropped off the truck. It took 2 days and several phone calls before he closed out the truck rental. Unprofessional.

tery P. on

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Kind of a strange place to pick up uhaul equipment, but the owner was extremely pleasant and helpful. I even called him at 10pm the night before because of some concerns I had. He listened patiently and reassured me my equipment would be ready for me.

steve R. on

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Delores M. on

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Great location and friendly service.

Mark W. on

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I was disappointed in my rental. The trailer I wanted was available online just a few blocks from my house, that's why I ordered it online to pick it up there. I even got a confirmation that it was available there. However before the day of pickup I was notified I had to pick it up 20 miles away... in the opposite direction. I called but they said it was no longer available and couldn't help me. I had to go way out of my way to get the trailer in the wrong direction. The place I got it was good but I was very disappointed. I wasted time and money traveling. If the website says it is available and I get a confirmation.... it should be available. I may have to consider going somewhere else.

Terra J. on

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Patricia R. on

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