Customer Reviews for Wray Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wray Mini Storage

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Eleazar A.
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Customer did not leave a comment.

MICHAEL T.
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Peter B.
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Richard C.
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Very helpful and convenient.

CARLOS RENONDO T.
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Zacheriah H.
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The truck smelled like old stale cigarettes. Glad my husband was driving it and not myself.

PATRICIA G.
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I had a hard time rearranging the driver side mirror We never could get it to move so I could drive the truck. I now know to make sure I have my phone with me when I drop the truck off. I forgot that I had to have pics of the mileage and fuel gauge for you. The ladies are always very polite and helpful at the Hey 87 and Buffalo Lakes location in Sanford, NC.

Robert M.
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Kevin K.
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Chad S.
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stephanie M.
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Good service

justin R.
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Customer did not leave a comment.

Carlos T.
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Very pleasant and professional staff!

RYAN O.
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Not much to say. I dropped it off and the employees were nice and friendly.

Rebecca B.
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The right side mirror for the vehicle was loose and would not stay in place for safe traveling.

Heather B.
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The staff was very kind and courteous. The process of renting was very simple and quick.

Jarrod G.
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They told me that the place I rented the trailer needed to remove the moving blanket charge.

SAVANNA J.
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This site is always accommodating and they are so polite. They go the extra mile if they can. They will tell you if they will not have something, but do everything they can to make sure you have what you need! I have rented from this site many times and always am thankful for the great local service!

Tanesha R.
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DONALD P.
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Dametrius B.
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DONNA M.
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Matthew L.
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DAVID H.
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Jasper L.
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This location is recessed and not clearly visible from the roadway. Install a sign near the road that directs customers to the facility.

Michelle S.
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Carol was amazing! I ended up needing the truck at the last minute for another day and Carol helped to make this happen! Thanks again!

Edward M.
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When picked up only had 3/4 gas but when dropped off had to pay extra because it didn't have a full tank. For a woman getting divorced was hard on the wallet.

sean O.
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Customer did not leave a comment.

DELEXSTINE F.
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Lower your prices. I feel ripped off!

Sarah P.
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General manager was rude as all get out. Let us drive off without working brake lights(like she was doing us a favor) bc when we drove an hr and a half out of our way, go to pick it up, they dont work. Then tells us any help she'dcharge us. She's rude to her employees and I'm I'm honestlydisgusted. Go to drop it off and the lady at this place was also rude and acting like she was going to charge us for the lights not working. Never again. I will be sharing this review everywhere too. HORRIBLE PPL WORKING FOR YOU. only decent one was the minion Ms. Robinson treated like crap. He realized how messed up she was and helped us anyways after renting faulty equipment acting like she is doing us a favor. The lady at drop off was getting mad bc our truck was loud screaming 'I just cant take it's. It's a diesel and really just a normal f250. Ridiculous. Horrible human beings.

MICHAEL W.
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DAVID ALLEN W.
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DEREK F.
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Larry S.
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Daniel W.
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Easy drop off, excellent experience

Edward L.
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Harley C.
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Very accessible and great ease of use.

ROBERT H.
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I called this location to see if I could drop the trailer off here instead of driving 25 miles to a different location, even though this one was less than 2 miles from where I was! They told me that was fine. When I showed up they were extremely rude and belittling to conversate with.

Jordan K.
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Customer did not leave a comment.

Christopher W.
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The customer service here is unmatched. The environment is warm and inviting , run by real people with personality and a sense of customer service. The people is the sole reason I use this location. They will continue to get my business for my future needs when equipment is available.

John S.
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Customer did not leave a comment.

Tonya D.
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Customer service was amazing I appreciate all that our location and Sierra Vista Arizona and the service guy has done for me and my family thank you again

Andrew B.
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David M.
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Greg M.
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This is the best U Haul store in NC

Paradee D.
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Price for equipment is very reasonable...

MICHELLE B.
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Corey B.
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Melissa R.
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When a customer asks to go to that one, it would be nice to be able to pick up equipment from this great uhaul dealer compared to others that i was forced to due to my time restraints. After my last experience that didn't involve this dealer like i wanted it to, i honestly dont think will ever be a customer again even at this great uhaul dealer. i still have to rent a trailer to move my ridinv lawnmower into storage. If it wasnt for the horrible experience i had i would be getting the equipment from this dealer. they are wonderful but i chosing to boycit uhaul until they can compensate for the horrible customer service, bait and switch, equiping the car transport in an unsafe manner. Im looking into my legal options now.

George M.
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Adrienne C.
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Overall. Too many unnecessary charges. Uhaul makes lots of money from customers.. no need for the extras fees

Eric F.
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This is the third time I use this location and the customer service was the worst. She is very disrespectful to the point she should not be there. She is a very bad representative for the company.

Billy S.
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Was quoted a price then later was charged for way more than I was quoted..the service was poor and after this i will never use uhaul again..terrible service

Angie R.
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Rental was quick and easy

George M.
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Brian L.
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terry W.
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Philip R.
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Daniel J.
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Rafael G.
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Brian G.
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Mendel W.
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Great service! Fast and friendly. Great staff too

steve D.
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Kim M.
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Janet W.
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Robert C.
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Great folks! Very helpful!

Tracey W.
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Customer service was very nice. The equipment was available when requested.

Latesha H.
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Great customer service and professionalism.

Lynn M.
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The ladies are very friendly and super helpful.

William B.
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Customer did not leave a comment.

Jose Orellana O.
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You are doing great!! Keep forward

Eliza G.
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Joshua K.
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Excellent service and staff! They are great and I will use this location again and tell all my friends. Thank these wonderful ladies for all they do.

James H.
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Michael C.
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employees started yelling at me as soon as I pulled up because my Brother dropped off my truck 2 minutes before I got there. They were not helpful and need customer service training.

Reginald N.
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Ensure the equipment reserved is available for pickup. I had to go to Ray Road location for my trailer because the Sanford NC location on Horner Boulevard failed. They didn't even offer to locate one for me.

PAUL T.
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Eric C.
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Penny R.
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Jill M.
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I was not able to return my truck via the online process and the store was closed. I called uhaul and they said to leave it there anyway. However I got a text saying I would be charged an extra fee for this. The location has called me multiple times and hung up without leaving a message, when I try to call them back they do not answer.

Chad D.
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Excellent service

John S.
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Chad S.
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Randy M.
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The people at this location are outstanding. This is the second time I have rented a truck from them and they go out of their way to help you. Best place I have ever rented a truck from by far. Great people, love this place.

Adam S.
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William S.
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Herman T.
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Patrick D.
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Devaney C.
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These ladies were just wonderful

Marina L.
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Timothy B.
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Jodie D.
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I would highly recommend this location. We had a terrible experience at the sanford location and the employees at Wray storage were not only helpful and accommodating, but they gave us a discount for a mistake made by the other location. If in the area don't go to sanford, go to Wray storage in Cameron!

Edwin A.
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When location pickup is changed notify the customer

James H.
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Customer did not leave a comment.

ANGIE M.
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Extremely great customer service! I seen interaction with other customers and the ladies were doing an outstanding job!

Randy M.
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No improvement needed. The staff was very friendly and explained everything very well.

Barbara B.
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Very easy after hour drop off process.

Scott O.
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The staff here was awesome, will do business again here.

James H.
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Customer did not leave a comment.

Thomas M.
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All I can say is that the ladies that work in the office should get a better ac unit. Working in a small area like they do they deserve to be cold in 100degree weather.

No reviews have been submitted for this location.

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