Customer Reviews for Wrights Variety & Gas Station

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wrights Variety & Gas Station

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GRANTW L.
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Customer did not leave a comment.

MARGERYR L.
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ADAMJOSEPH D.
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Owen H.
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Don't send someone moving within Hamilton to pick up a truck 40 minutes away in Paris. Especially when they book a month in advance. Also he wasn't wearing a mask. When I tried to confirm I was dropping off the truck at 1580 Main St W he said it wasn't coming up on his computer. What's the point of making a reservation if your incompetent company changes everything?

Robert S.
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Jim H.
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martin C.
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Kyle W.
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RYAN L.
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The previous person left their mask in the vehicle...this is concerning under the current circumstances as I picked it up thinking it was something that I had dropped in the vehicle.

josh S.
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Customer service was excellent

William W.
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It was a dirty corner of a convenience store. No Covid precautions. Check in took 20 mins despite doing the online check in first.

HEATHERL G.
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I was very pleased that a vehicle was available at short notice. And that the manager happened to be there when I stopped in as the regular clerk was on vacation. Friendly and efficient service. Thank you!

ROSALIND M.
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Frank N.
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Gerard P.
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Keep up the good work

Melanie M.
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Very personable and helpful.

Sylvain M.
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petter M.
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adam J.
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Let's see. Despite the $19.99 van claim, was charged $118.00. Had van for 6 hours, drove less than 100km. Charged $118.00. Does not make sense. For less than half the cost, got a van from a rental agency in Brantford. Misleading advertising. Shame.

Darren C.
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Seemed to be a lot of duplication. For example, credit card info was used online buy still needed to be given again when at the pick up location. Staff was friendly and helpful.

Michael F.
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Erica B.
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Definitely ripped off this time around. Literally shocked!

john C.
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Do what you say you do an actually clean the vehicles on the interior. The vehicle was a new vehicle and was absolutely disgusting on the interior and I don't believe that it's been cleaned since it was purchased. Given the current state of the world I feel like absolutely nothing was done to protect me

Steve B.
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Christopher H.
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Dale S.
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Nizamudeen H.
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Everything was perfect the gentleman was very helpful, Thanks God bless

MARC F.
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Efrain C.
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Steve B.
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lura B.
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Jonathan K.
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Fast, easy, great people to deal with:)

Richard J.
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Service was good Not impressed that I did not get credit back from brining trailer back two days early. Would not recommend to a friend. Will find another option next time

mike M.
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Expand your payment methods to include debit. Not everyone has a credit card

Bette G.
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JIM H.
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The bill is wrong. I did not order the insurance. This is very upsetting given the cumbersome check-in process.

Daryl M.
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I gave 25 days notice to rent a 26' truck. What they had ready for me was a 20' ft. We had to make double the trips to complete our move also we had to drive to Paris and pick it up when I had ordered it in Brantford.

Dale L.
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Stephanie H.
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bernadine H.
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This Paris, Ontario U-Haul pick up location did not have a computer printer . Did not provide a contract as per protocol. So I would say: Do bring your own printed contract to this location! Even if you check in on line prior which did or doesn't help at this location. It will take 45 mins at this location to get going with this location. At every location & discussion with Uhaul representative it was " their U-Haul companies computer system was down at every stop & location for the past 7 days. If a location of pick up is next to your home & your going one way trip with a truck your forced to go 10 km to another city to pick up your rented vehicle. Convenient for U-Haul only!

Mary S.
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Allan T.
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Uhau'l's process of rental using cell camera to confirm drivers license, email or text msg to confirm pick up & return and text msg to inform there is an extra $20.00 charge if you don't confirm return by text, is a slow and inconvenient process. Next time I would use cash, no credit card, no cell number and no email address.

Bernhard S.
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Helen S.
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