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Michael H
Customer Reviews for Wykes Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Employee would not help at all. She didn't check my brake lights or turn signals. She didn't help lift the trailer on the SUV. It took 45 minutes for her to complete the transaction because she didn't know what she was doing and kept letting other customers cut in front of me. Similar when I dropped it off. My back was out from moving and a customer offered to help me. Also two of the three trailers had a bad electrical connector. I honestly think I should be reimbursed somehow!
Thomas BThe picking up process was a little hectic because me or the lady working had never done this exact purchase/ sale before, but she was very nice and we got it figured out. Having the app already on my phone helped a ton, I had already completed 90%of the steps before I arrived. Overall had a good experience.
Gary BLocation is easy to access. Staff is accommodating and helpful.
Kevin PI was forced to pickup my tow dolly and truck on 2 seperate days and locations. “30min from where I wanted” I was charged 6$ for going “over my milage” when I was forced to go to a seperate location on a different day. Seems crazy to me. The location I picked up at doesn’t deserve to be a Uhaul location. I get uhauls every month and never had problems like this place “Wilkes food mart” they need there partnership with them removed I’d be glad to tell everything they sucked at.
Aaron ASpeed up the check out process.
Wes C