Customer Reviews for Wylie East Self Storage
(U-Haul Neighborhood Dealer)

239 reviews

1511 E FM 544   Wylie, TX 75098

(469) 606-2345

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(469) 606-2345

1511 E FM 544
Wylie, TX 75098

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Vincent P. 
Rating:
3.0

Hard to find and not marked very well

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Super nice guy there.

CHRISTOPHER M. 
Rating:
5.0

The staff was very helpful and friendly. I will definitely recommend them to anyone who needs a storage facility.

Vic E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Israel H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
1.0

All i can say is, never again.

Eguono O. 
Rating:
5.0

Manager at the desk was extremely friendly when I picked up and returned the truck. When I returned, I had heat exhaustion and he gave me water and a place to sit down and made sure I was doing OK.

John L. 
Rating:
5.0

Customer did not leave a comment.

Tommy R. 
Rating:
5.0

Customer did not leave a comment.

KHALEEM S. 
Rating:
5.0

Customer did not leave a comment.

DANIAL L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
3.0

Friendly staff. If they don't have an item they will find it for you. I frequently use this location.

COLLIN A. 
Rating:
5.0

Thank you for allowing us to store our extra boxes this past year. Everything was well maintained.

Phil N.  |  Overall Experience 
Rating:
5.0

Great experience!!

Danny B. 
Rating:
5.0

Nothing I can think of

MARCUS P. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Best customer service ever!!

DAVID M. 
Rating:
5.0

Better office signage at the location. Two businesses operating out of one building and two doors. The etched glass on the door is elegant but unreadable at a distance.

Mike B. 
Rating:
5.0

Good service, very clean, sanitizer inside the uhaul. Uhaul ready early for pickup. Thank you Mike for some good hints for safety to operate the uhaul truck.

Mylinh N. 
Rating:
5.0

Employee was very nice

Patricia F. 
Rating:
5.0

Mike is amazing!

Angela M. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA M. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
Rating:
5.0

Friendly & helpful staff

John G. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN P. 
Rating:
5.0

A bit tucked backed, but worth the few minutes off of 78. The truck was sitting out front and the gentleman was there to greet me before I even got out of the car. Check in was smooth (check-in online if you can makes things faster) I was soon out the door. When I returned, I was greeted by a lady before I could make it to the door. Never stepped back in. She had everything to go after a quick check in the cabin and the trailer. These are good kind folks. Highly recommend!

Jason W. 
Rating:
5.0

Awesome location and people to rent from.

TIMOTHY T. 
Rating:
5.0

Very friendly staff. Always willing to help and make my move as easy as possible! It was one less stress during a crazy moving day!! I would recommend this company and location to anyone. Truck was well maintained and had safe tires for my move in the rain. Have well kept knobs and hooks inside the cargo area to help latch down items. Very great experience.

Kaitlin N. 
Rating:
5.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

I will absolutely go back to them if i need to rent a uhaul.

TARIQ A. 
Rating:
5.0

Change nothing, amazing customer care! Hands down my best U-Haul experience over these many years. Thank you!

David A. 
Rating:
5.0

Everything was more than wonderful. These folks know good customer service.

BRIAN V. 
Rating:
5.0

Nothing. This was the best UHAUL rental experience.

ROBERT M. 
Rating:
5.0

Apparently the location is closed on Saturdays and Sundays. But after calling the emergency number, Leighann went above and beyond to helping me out. She drove out and got me checked in. Wonderful! Will use and recommend!

Jason C. 
Rating:
3.0

Customer did not leave a comment.

PHILLIP ROY K. 
Rating:
5.0

Customer did not leave a comment.

Danny Lee S. 
Rating:
5.0

I will recommend this facility and will not hesitate to use them again.

Roger L.  |  Overall Experience 
Rating:
5.0

Easy peasy.

CARTER L.  |  Overall Experience 
Rating:
5.0

Excellent friendly customer support and service provided. Recommend sustaining and other Uhaul locations follow this locations best practices.

RODERICK R. 
Rating:
5.0

Gentleman met me right away and was very helpful with the drop-off. We shared some stories and had a good chat along the way. He was very knowledgeable about the checkout and showed me it was completed with no charges. We talked about the 67 mustang I just picked up. It was a great experience and I will be back Im sure.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

YEONG GI S. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY B. 
Rating:
1.0

Truck was clean and I was charged a cleaning fee. I also put extra gas in the truck. Shame

Michael B. 
Rating:
5.0

Employees were very friendly and helpful. The owner actually helped me jump my car. Facility was convenient, well maintained, and had plenty of room to load and unload!

Larry K.  |  Overall Experience 
Rating:
5.0

Very helpful, caring, and knowledgeable. The equipment worked perfectly!

LARRY K. 
Rating:
5.0

Friendly and helpful staff. Would highly recommend them.

TERRI LYNN T. 
Rating:
5.0

They need a bigger sign for night time drivers on the dark street.

ANTHONY N. 
Rating:
5.0

Customer did not leave a comment.

VERNETT D. 
Rating:
5.0

Service was AWESOME!! Very kind and explained everything to me as this was my first time renting a vehicle trailer. I will definitely recommend this location to my friends!

Amy R. 
Rating:
5.0

Customer did not leave a comment.

Derral B. 
Rating:
5.0

Customer did not leave a comment.

Derral B. 
Rating:
5.0

Drop off was so easy

Michael J. 
Rating:
5.0

Mike was great!

Kenneth S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve D.  |  Overall Experience 
Rating:
5.0

Easy, professional, Super Courteous.

FRANKIE H. 
Rating:
5.0

Excellent and friendly service... went above and beyond expectations!! Thank you!

Adis C. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

jadranko S. 
Rating:
4.0

Continue with you good work

Samson M. 
Rating:
5.0

Mike is super. Best storage unit I’ve ever used. I would recommend this place to anyone.

Darryll J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monte S. 
Rating:
5.0

The gentleman that checked me out was courteous, friendly and showed me how to do everything, he was patient and willing to help made my experience very good.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

I won't use the “pick up by phone” again. I don't Like a scavenger hunt when I'm moving. I was suppose to have it at 10! And I didn't get it till 10:45! Horrible experience. I'll only use the walk up and talk to someone to check out next time. The place wasn't even open for me to talk to someone to get help.

Heather C. 
Rating:
5.0

I loved the guy who took care of me, he was very thorough and took time to explain everything and worked quickly and was very kind! If they had the bigger trucks I'd go back for my move this week!

Kevilyn J. 
Rating:
5.0

Customer did not leave a comment.

Johnny B. 
Rating:
5.0

na

Debora T. 
Rating:
5.0

Customer did not leave a comment.

Jimmy W. 
Rating:
5.0

Mike was amazing!!!

Angela M. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

This site customer service is an amazing. Keep it up Thank you very much.

ESKINDER T. 
Rating:
5.0

Customer did not leave a comment.

DANIEL JAMES N. 
Rating:
5.0

Customer did not leave a comment.

dennis J. 
Rating:
5.0

Great Customer service... nice maintained lot... I would rent from them again.

Lance C. 
Rating:
5.0

FANTASTIC!!!?????

KEITH A. 
Rating:
5.0

Customer did not leave a comment.

Colin C. 
Rating:
5.0

Smooth and efficient. No snags at all.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

TAE P. 
Rating:
5.0

They were great! Upbeat, kind, funny, something we need in times like today. Thanks so MUCH! ??

Christy M. 
Rating:
5.0

Michael was incredible. He has got to be one of the most helpful, knowledge, professional and friendly customer contact employee that I have come across in a long, long time. He should be training other U-haul employees on how to work with customers..... I will highly recommend this location to friends and family.....

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
4.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Joseph Z. 
Rating:
5.0

Make it clearer that online check in is required on returning.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Isamarie L. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Keep. Doing what you do. Great job.

Hillard K. 
Rating:
5.0

Nothing.

Cavan C. 
Rating:
5.0

Customer did not leave a comment.

Jonita L. 
Rating:
5.0

Customer did not leave a comment.

Jeff A. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Ildefonzo O. 
Rating:
5.0

He was great!!

Leslie F. 
Rating:
5.0

Customer did not leave a comment.

Nicole D. 
Rating:
5.0

Excellent customer service! Would use them again.

Janice L. 
Rating:
5.0

Customer did not leave a comment.

Veronica T. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Mantener siempre esa buena actitud es muy ecensial para el negosio. Me agrado la atencion al cliente

Erick T. 
Rating:
5.0

Customer did not leave a comment.

Samir Y. 
Rating:
5.0

Customer did not leave a comment.

Craig E. 
Rating:
4.0

good service

James W.  |  Reservation 
Rating:
5.0

Leighann was very helpful and great! Very smooth moving in!

Kimberly J.  |  Reservation 
Rating:
5.0

The staff is incredible and very friendly. I would highly recommend this facility to anyone!

Daryle G.  |  Reservation 
Rating:
5.0

What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!

Gerald D.  |  Reservation 
No reviews have been submitted for this location.

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