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miguel q
Customer Reviews for X Treme Connections
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Issue 1 - location is gated and locked at night even though app shows it as 24 hour return. Lot is very hard to access even when open due to the multiple businesses here. Issue 2 - I left my prescription sunglasses in truck by accident. Truck was still there next day when I called and they stated they did not find them. I told them exactly where they were and know they were still in the truck.
IAN RNone
James WEverything was perfect.
Yanixa LReservations. Done should be that a final commitment and honor it please
Nancy mNothing everything was perfect and friendly and easy to check in and check out differently will use them again
COURTNEY RThey told me one information when I picked up the U-Haul and tell me something else after I brought the U-Haul back, I paid deposit and didn’t want give me my money back
Leslian TMe cobraron más millas que las que corrí.
David MExcelente servicio, muchas gracias
Abraham RThe store where I bought the equipment helped me in every aspect and ensured that I was fully informed about the equipment.
Mehmet AGreat customer service
Adalberto FOther than maybe having a van or pick up that can be rented there's nothing else that I could add the service is great! Thank you
EDWIN MLocation is on a very busy, one way street. Parking lot is EXTREMELY small and if others are parked there, impossible to get in to. Rental staff were great to do business with, but the location and property leaves a lot to be desired.
Keith GTruck had suspension problems and check engine lights were on. The tire pressure light was on as well . I was overcharged after not driving the truck more than 10 miles and returning it on time .
Zion GI could not use the tow dolly as the breaks light and indicated on left side were not working Also the chain to tie the car on left side was broken with out the s hook
abdul mCustomer Service right on point externally professional
Janet SThe operator was very helpful and polite
Jose VDiscount loyal customers
Damali ETienen un excelente servicio
Yokaira RThe area was way to small for the trucks and the interior of the truck was not clean when it was picked up as a blue drink was spilled everywhere and when I went to drop it off the gate to get in was locked.
Tyler SI just wish he would of let me finish my check in
Crystal MUpdate the trucks that’s all
Michelle hEllos son los mejores
Abraham RGood Service!
AIMEE GBetter truck maintenance. Wind shield wipers didn't work, driving in bad weather was very unsafe. Truck felt unsafe to drive in general.
Malik JDirty interior vehicle. Scheduled for 7am, but location opens at 8am. Only received 5 and a half hours instead of 6.
Joseph GThe people at this location could not have helped me any more than they did. When I want to rent a truck, this is where I am gong to go.
Alan BTHEY SHOULD BE OPEN TO HELP THE CUSTOMER ON UNDERSTANDING A BOUT THE FUEL BETTER. I FUELD THE VEHICLE THEN THEY HAPPILY CHARGED ME ANOTHER$7.99. I FEEL THEY WERE WRONG ON THE GAUGE BECEAUSE I PUT IN WHAT I USED WITH A RECEIPT OF OVER 13.00 AND
roselyn oClean interior but overall a great experience.
Kenneth PStarting price and after price are absolutely unacceptable i went from expecting a $35 bill to a $73 bill. Ridiculous
Emmanuel GN/A
RAMON DWas disgusting
SAMANTHA MOvercharged me for gas. The check engine light in the truck was on. And charged me for the insurance even though I opted out for any insurance on the vehicle
Corey FA rep never reached back out to me, I never got my furniture pads, and I'm owed the money
Melissa SEmployee that checked in the return of the truck was very friendly and helpful
Michael RI wanted to use a different location. I was confused by the website and was not expecting to pick up at the N. 7th St. site.
Mark CI did not opt for coverage while reserving the vehicle. But it was added to my bill. I explained that but I was told it's based on my selection while reserving. I am totally unhappy with the billing.
Karthic NCommunication was poor and people that work there are really nasty .
Ashley PMy trunk didn’t work the cables snapped I wasn’t able to use the truck I need a refund
Tayyab MThe truck had rice all over the floor. I reserved at the 373 w. Susquehanna street address in Allentown but when they got there they told me that someone had not returned the truck. So they sent me to the other location. No phone call to let me know. Started the moving evening on the wrong foot.
Kenneth MEverything was great, from the customer service to the equipment. And best part is, I live 10 seconds down the street from this location.
salomon sParking, but it is in center city.
James R