Customer Reviews for Ye Olde Gravely

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ye Olde Gravely

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Chasity H. on

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Great location - friendly and fast service .

Emily W. on

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Customer did not leave a comment.

TIM A. on

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Quick & Friendly Service . Thank you !!

Brent R. on

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The gentlemen here was very willing to help review the bill since it was over the original amount and during the rain finished the unhook of the trailer and completed paperwork.

Jessica M. on

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Thomas H. on

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William H. on

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staff very helpful

COLE W. on

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Great location and Service. THANKS

Garry C. on

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Customer did not leave a comment.

William K. on

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Nice folks, extremely convenient location.

John P. on

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Great customer service - the dealer came in on Sunday morning when they are closed and set me up with a Truck. Thanks so much for the GREAT SERVICE !!!

Steven K. on

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Lisa P. on

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Mark D. on

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Great as always! Thanks

Matthew G. on

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The middle seat and cup holders were a little dirty, but I wiped them off. CL runs a good business.

Jixi Q. on

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Quick friendly service

Cheryl D. on

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Customer did not leave a comment.

William K. on

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Great Service. Thank you

Ligia P. on

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Steven M. on

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Nothing. This place is great!

Brian H. on

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Remarkable experience. I have rented Uhaul vehicles for years and I have never been treated so well. I cannot tell you how much I appreciated all of the help we were offered and how professional the entire experience was. Truly great rental that was extraordianary.

David B. on

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Quick, Helpful & Kind Service. Thank you

John R. on

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Best Uhaul experiemce ever. CL Haire was professional . polite, and right on time.

Phil R. on

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Super Service

Steven M. on

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Nothing, it was perfect!

John R. on

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Best Uhaul experience ever CL Haire was fabulous

Debra Y. on

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Thanks for the Hospitality ??

Cynthia H. on

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Just moved into Town - Very nice to be welcomed by the Team at this location. Made us feel like we were already part of the neighborhood. Top Notch Customer service- Keep it up !!

Ashley D. on

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Super Fast and Friendly Service - GREAT JOB !!!

JACK B. on

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Very friendly and helpful

Evelyn S. on

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Great customer service, quick and friendly!!!

Kenneth F. on

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Joe M. on

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Tommy L. on

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This guy has been there every time always willing to go the extra miles also doing a lot to his office great customer service

Christopher H. on

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Fast and Friendly Service. Thank you

john S. on

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Great Customer service ??

John C. on

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Wanda J. on

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John R. on

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Best Uhaul experience I have ever had. CL is the most professional Uhaul dealer I have met.

Ernestine S. on

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Marci C. on

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I was so frustrated with UHaul. We were given one location to drop off the trailer via text which was in Durham. We drove to the location after business hours, I called Uhaul and got someone who sounded like they were answering calls from home. I told her I was sitting at the location and she said we were supposed to return it to a location in Hillsborogh. She then had to transfer me to scheduling. Of course, I was put on hold and waited and waited. We finally gave up and despite have driven all the way to the texted location, ultimately drove to Hillsborough to drop of the trailer. It was frustrating that we could not drop it off near where we were using it but instead had to travel almost an hour round trip just to be made aware that the drop off location had changed. Then, as long of a day and late as it was, we had to travel off the interstate to finally drop off the trailer. This was very inconvenient and upsetting and add to the stress of moving day and 18 hours of travel and moving. I was not too happy!

Ellen S. on

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Customer did not leave a comment.

john H. on

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Super Friendly , Super Service - Thank you

Daniel D. on

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Very Helpful, Caring and Friendly. Welcomed us to our new Hillsborough neighborhood. This will be or "go to" UHaul location !!

John O. on

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Great communication and service

Sean C. on

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the lights on the car trailer quit working and had to tow at night and the straps for the tires were too small could not be use it to tow my vehicle... Talk to the sales representative and he had absolutely no concerns that we were unable to use the trailer and was not willing to do a refund or some kind of cash back...I WILL NEVER USE U-HAUL AGAIN!!!!

Cameron P. on

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Myron V. on

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victor P. on

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FAST, FRIENDLY SERVICE A+++

anne C. on

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Very nice. Smooth and easy to do.

Jared C. on

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John W. on

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steven W. on

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victor P. on

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Keep up the great customer service - This location doesn't open till 9am but they said they could come in earlier for me !!!! WOW now that's Great service - THANKS AGAIN

victor P. on

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Use these guys often. There is a UHaul dealership closer to my house but I prefer to go a little further for the GREAT SERVICE at this location. ??

BRIAN M. on

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Customer did not leave a comment.

Carmen S. on

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The Cargo Van rental went smoothly. I made last minute reservations - over the phone. The owner was patient with all my questions regarding what size I needed . He offered for me to come in and look first. Very professional and Friendly Business.

Randall B. on

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Danny G. on

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Great location - friendly and helpful staff - smooth and quick service

Tommy L. on

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Make sure he keeps doing what he is downing I was in a frenzy looking for a truck pulled in at 830 and he was already there they don’t open till 9 got great customer service efficient and down to earth

brian S. on

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Great attitude and eager to help.

COLE W. on

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A++ Quality customer service- helpful and friendly staff.

winslow F. on

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The agent was not a good agent.

Susan K. on

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Kristof S. on

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HERVE B. on

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Maybe a big Uhaul sign. You could easily miss it. However, they called me ahead of time to make sure I knew where I was going. A+

jon A. on

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Fast and friendly service, the truck was prepared to go, and the rental process was painless. I recommend this location to anyone who needs a truck rental.

Marticia P. on

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Robin Z. on

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Very friendly, very helpful.

George T. on

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Great customer service - Guy came in an hour before normal hours to let us pick up early !! Best experience yet at Uhaul - Keep up the great work .

tim A. on

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GREAT CUSTOMER SERVICE - VERY GOOD EXPERIENCE

Angela U. on

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Great service!

erin M. on

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RICK W. on

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Great service!

Gilbert M. on

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Jose C. on

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Very nice and professional place. Very pleased

Steven Roger K. on

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Jake T. on

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Susan M. on

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Very good experience! Excellent customer service and friendly folks!

Debra B. on

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Great customer service

Terence C. on

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Need refund follow up.

Ryan J. on

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Customer did not leave a comment.

RALPH D. on

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I believe there is a problem with the gas gauge on this particular truck. We drove less than 80 miles but the truck required over 22 gallons to return the gauge to its prior level. You should return to the policy of having trucks leave and return full of fuel.

Lara M. on

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P A S. on

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Henry B. on

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Paul M. on

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This particular pick up was one of the best yet. Even warmed up the truck for me on a very cold morning! All other location need to learn from Ye Olde Gravely.

Michael K. on

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Customer Service was A+

john R. on

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Best Uhaul experience ever. CL Haire the operator was so helpful.

Onita D. on

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All good and easy to rent

john R. on

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Fabulous experience. Thanks CL Haire!!!

Elijah J. on

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Customer did not leave a comment.

Craig J. on

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Everything was excellent ,service. Was good, and attendance was very professional and customer friendly. Would use again no question asked.

John G. on

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Nice, helpful people. Truck was in EXCELLENT condition. Would definitely return in the future!!!

STEVEN P. on

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Got a voicemail from the owner/ operator detailing instructions on where to park, what to do with keys and provided additional directions to the location.

Evan W. on

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Customer did not leave a comment.

COLE W. on

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Great experience, very professional

john R. on

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Best Uhaul experience ever, thanks CL. You are a pro.

hubert D. on

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He was very nice! Everything went smoothly.

Lucia J. on

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Customer did not leave a comment.