Received great customer service
JENNIFER S
Customer Reviews for Yo Soy Mini Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service. In and out quick. No hassles. We will be doing business again soon.
PANISSE PGreat service. Everything was so easy.
MATTHEW CExcelente trato
JORGE HPienso que todo esta bien.
MELECIO GPoor customers service
WITMAR JNice
EDWAR CMaximo
DAYANA MPerfecto
Karel hEverything is fine.
LEANDRO RAumentar el inventario de vehículos!!
ISMEL GThe location is old and rundown. The employee that helped was very nice and accommodating.
Marvin MGreat service,easy pick up!
PEDRO RTPMS Warning was flashing, recommend it be fixed. No issues besides that, great service!
Gilberto GGreat Service & Billingual a Plus. Thanks Again.
robert bHave a little more signage.
Ian TGreat Staff & Service.
robert bLa entrega fue un poco complicado por su ubicación y no tenía espacio para parquear el camion
ROGELIO PThe location was outdated there’s no mobile app pick up. I had to wait for check in as this is a grocery store as well be aware. I was in the transit of moving so with my luck I lost my phone and still needed the truck unable to communicate with them I ended up being two hours late only to be greeted to the store manager telling me I was late and made it inconvenient for someone else that reserved it. I was charged either way the money was made so I didn’t see why it mattered definitely not the customer service I was Expecting but absolutely never again
AMPARO IGreat customer service 💯 recommended
Luz JThe van that I picked up, had issues with the back door lock. I had to come back within an hour of renting the truck, because the back door would not close. The owner then tried to say that I caused it, when I had just picked up the truck. The time the owner spent on fixing the door, my storage unit closed. And nothing was moved. So I had to extend the truck into the next day. The owner called me complaining because it interferes with other reservations. However, it was because of his truck, I was not able to get things done the first day. Very stressful.
Imani LEl vehículo se le activa el dispositivo de marcha de remolque solo y pesado no óptimas condiciones
Sugey PThey are very professional and provide a great service!
JOSEPH IAwesome experience!
JUSTIN JExcellent experience, easy, quick, friendly, precise
OSCAR AExcelent Service
Pedro HExcellent
FERNANDO LTodo bien
LUIS BExcellent
MARLENE SGreat staff at this location, very friendly. Would recommend 10/10
Francisco AEverything was perfect. Super professional and the best customer service. We love it. Thank you for helping us to have the most smooth and fun moving.
Norma RThe attendant was excellent. Very helpful. So glad to have found this new location.
Hugo DSmall store pre registered so it was a quick pick up
Miriam AFix the accessibility to 24:7 truck share
Anastasia FI was moving apartments in the Brickell area. This U-Haul location was convenient and close. Simon was great! Courteous and efficient. I highly recommend this U-Haul location.
Robert wThe truck was super dirty, had leaks in the doors and right over the center rearview mirror. Although the truck didn't seem to be that old because of the millage it was in a pretty bad condition for the trip I was about to take. The AC didn't work properly either
Christian AOne of the back tires had low psi, but it was a quick fix. Other than that, perfect
JOEL HSimón was excellent with us greats kind customer service and the truck was spotless Smooth process thanks !
Keyla ATop Notch Service.
Kenlly MGood experience
Antonio ZExcelente servicio y atencion sus tramites del alquiler fueron rapidos y precisos sin ninguna perdida de tiempo, logrando efectuar en corto tiempo mis actividades gracias a U-Hul
HERNAN MN/A
Jacqueline ASimon was very polite and helpful.
Jorge RManager was very professional and courteous. The 10’boxtruck was in good shape too.
Pedro Dmuy amables . muy efficient.
walkiria MGreat service!
Shynade MThe dollies and pad requested were not in the truck to be picked up by 8am. I had to wait until 9am when the facility opened.
Alexandre CGreat customer service. Loved the location, loved the service. I will definitely come back. Kind Regards,
Esthela SMay be a little tricky parking / returning your equipment due to it being a small shared lot, but great friendly customer service and very nice & clean vehicles.
JUSTIN SThe owner call me later to return my Sunpass, that I have left on the truck . Nice service very professional. Everything work out perfect
Eusebio CHave vehicle gas filled after a rental before charging for refilling. I went to the gas station 4 blocks away. The pump didn't stopped at $0. 48, yes less than a dollar. I keeps pumping, even though the pump kept stopping, until $1. No More gas fit in the tank. I returned the truck immediately. I was charged for 2 gallons, probably because the gas tank gauge did not register. Best practice should be to try putting gas before charging.
Houdinis TThe owner/attendant was extremely attentive and accomidating.
Edy Mexcellent service, friendly, cordial, good price
Nayezkha fMe entregaron un camión si aire acondicionado, fue una mala experiencia
Richard M