Customer Reviews for Youngs B P

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Youngs B P

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Sherman S. on

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Everything went great, the man was very informative also reccomend I take photos of the miles and fuel so we both know where it was at pick up!

Marcia G. on

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When I got the truck, he said that it was half full. When I got into the truck, it was slightly below halfway mark. I drove 70 miles and then put in $15 of gas that brought it back to the mark when I got it. He called me on Sunday morning and told me that I had 5 minutes to come and get the truck and put it another $10 of gas. How could I have driven 70 miles, put in 7 gallons of gas and still be charged additional $10? This will go on my social media not to use Uhaul or at least take pictures of tank otherwise you will be ripped off.

Marie W. on

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Customer service was eceptio all and it made our move alot easier. We had to use the truck longer than anticipated however we didn't have any problems extending our use. Thank you all again for everything we needed. Will definitely be letting others know that if they need to rent a large truck, small truck, tow dolly or any type of moving needs that U-HAUL is the way to go. Bless you all.

Paul C. on

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The drop pfff was basically an open field with a metal storage building for an office. The open field made it easy to drop off the trailer, though.

Michael P. on

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Customer did not leave a comment.

Greta J. on

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We were not able to pick up only with mobile app. Major issue with Rep. at pick up location. I would not recommend using this location.

Brenda P. on

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Nothing. The whole experience was easy and professional.

Gordon D. on

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Lee A. on

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Patricia G. on

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Have a working air conditioner

Roger T. on

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I did not see an attendant, which was my choice after hours. The lot was rather basic with little organization to it. Gravel, dirt and little to make it appealing.

HOPE H. on

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Most unprofessional person and location I have ever experienced. Leaves a bad taste for uhaul corporation!!!! This would cause me to never use them again!!!!

Austin M. on

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Was not aware of the 0.99 cents a mile, was told 40 dollars flat rate. I literally drove to Atlanta and back in a few hours. Ridiculous, would not recommend.

T. Luke M. on

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This trip was hassle-free. Truck was clean, picking up and dropping off was a breeze

Jorge r D. on

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David M. on

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Angela W. on

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Stacey W. on

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Have more than one person working there if possible

Thomas P. on

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Asked for an appropriate receipt and was not given one at the place. It was emailed to me the next day.

Carl H. on

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No one at drop off site even though hours of operation were advertised when dropped off.

Charlie B. on

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The fellow we met was personable and helpful. He was waiting for us when we arrived, and he handled everything quickly. It was a great experience.

KENNETH S. on

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Extremely nice gentleman performing duties for UHAUL as a Customer Service Agent in Dalton, GA. The entire process was effortless with my rating the best ever.

Gee V. on

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Raj P. on

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Brian H. on

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Gerald G. on

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Kendall R. on

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I got a call to drop it off here from the guy that works there. So I called uhaul and confirmed. When I got there he was not there. I called him several times and no one answered. After 30mins Of waiting he shows up finally only to tell me to go put more gas in it. I told him I was already behind and to just charge me. He told me no I needed to fill it back up where it was. So I had to drive down the road and put additional gas in it. Not friendly at all

Melvin S. on

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Customer did not leave a comment.

theresa C. on

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The place was trashed the trucked needed a alignment plus while driving it’s was flashing oil change. The old man was training a new guy they both were very rude. We had just drove 7-8 hours and was about to be back on the road. So we we’re alittle over the place. And they wanted to leave. They got mad when I wanted to inspect the truck (gas and there was a lining issue in the back) I’ve rented from U-Haul a lot and this was the worst place ever. We asked question about the tow dolly and they said they couldn’t answer. That place was ridiculous

Kimberly D. on

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The previous customer left some broken glass in the back but other than that everything was perfect.

Joey P. on

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Would recommend due to convenience of location. However the site looks horrible.