Customer Reviews for Yows Grocery
(U-Haul Neighborhood Dealer)

137 reviews

675 Seminole Rd   Broadway, NC 27505

(919) 258-0294

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 258-0294

675 Seminole Rd
Broadway, NC 27505

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

No issues and very convenient.

SCOTT C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

Again, the location was fine. I'm thankful for the owner of this location because had they not been there I would've had issues dropping off the truck. The website didn't work and I was on hold for twenty minutes then the owner showed up. A huge inconvenience.

Iris O. 
Rating:
5.0

I would like to thank the team on oakland they was vrey helpful and friendly I been using u-haul for years and I will keep for future .

Osama B. 
Rating:
2.0

I showed and had to be sent elsewhere after I called I showed up at the other location- I waited an hour for the one guy operating everything to show up. He charged me insurance I didnt as for They were supposed to change the return address to the first location but they didn't and I had to go back and they also didn't add any miles to my reservation to compensate me driving out of my way again to return it Gas had less than 1/4 at pick up Guy didn't call me back for two days I had to call and ask what I owed He said j gave him $120 cash deposit not $100 so my mistake but he didn't show that on bill He said j owed $111 left and I paid that cuz it was $108 after my deposit of $120 Now I get this email saying I owe $158. Please figure this out cuz I want to be so done with this

Michael P. 
Rating:
3.0

Customer did not leave a comment.

luis M. 
Rating:
5.0

Great service!

Lakesha A. 
Rating:
4.0

Customer did not leave a comment.

RALPH T. 
Rating:
4.0

Maintain current level of customer service. Thanks

Charlotte J. 
Rating:
5.0

Customer did not leave a comment.

Sherrie W. 
Rating:
3.0

Excellent service and very communicative.

Kari B. 
Rating:
5.0

SCOTT was awesome! Very helpful and expedient. In as nd out very fast.

CHARLES B. 
Rating:
3.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Dawn B. 
Rating:
5.0

Nothing, completely satisfied.

Ray S. 
Rating:
5.0

Nothing. Everything went so smooth

Audrey H. 
Rating:
5.0

The owner was very good and helpful in making sure I was taking care of.

Terrence W. 
Rating:
3.0

There was some confusion about checking the van in and out. We were unable to get in touch with the person who checked the van out and I continued to receive notices from UHaul that the van was due back. This was not good.

Tammie F. 
Rating:
5.0

Scott Yow went out of his way to help load the car on the trailer and explain all the safety equipment and the items to check after each stop. Made our move very easy for us.

Carl D. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
4.0

Location was 30 miles from my house, so difficult. Truck had low tire pressure, one headlight out and stabilize needed service..

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

Megan H. 
Rating:
5.0

Customer did not leave a comment.

Edmund G. 
Rating:
5.0

We did not interact with anyone at this location as we used the lock box.

Deborah A. 
Rating:
3.0

Very friendly and helpful service BUT.......The truck i got had alot of problems i didnt think i was going to make it to my destination. Its wasnt shifting correctly and took me a total of 2 and a half days driving a day trip. Horrible experience with this truck and the outside of the tires were very bald no tread and it kept pulling to the left. It was a very scary drive as the truck wasnt safe to be driven.

Sheila M. 
Rating:
4.0

Be more forthcoming concerning actual miles being charged for. Offer closer dropout to customer's destination.

Joseph S. 
Rating:
5.0

Scott Yow went above and beyond with our UHaul experience! We rented a 26' trucknfrom him, and when we filled it up and still had more furniture, he went out of his way to find us a 6x12 trailer. His expertise, professionalism and customer service skills are superior, and we would highly recommend him! He is proud to be a UHaul dealer, and makes the company proud! Thank you UHaul for having a wonderful dealer who makes you proud!

Amy B. 
Rating:
5.0

I wish all UHaul dealers were as user-friendly as Scott Yow! He made a stressful experience very easy. His can-do attitude, professionalism and awesome customer service is amazing. We would highly recommend him anytime. Thank you!

Amy B. 
Rating:
5.0

Customer did not leave a comment.

Taijah B. 
Rating:
5.0

THE CLEANEST UHAUL I HAVE EVER RENTED!

Amy R. 
Rating:
5.0

Well satisfied with my experience

Marshall C. 
Rating:
5.0

Customer did not leave a comment.

Robin G. 
Rating:
3.0

Customer did not leave a comment.

Cesar A. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA B. 
Rating:
3.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

Best service out there.

John S. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

marian C. 
Rating:
5.0

Scott Yow was very helpful with our move.. he answered all questions that we had & was very accommodating.

Al W. 
Rating:
5.0

Customer did not leave a comment.

Kelly H. 
Rating:
5.0

Scott was great. He went above and beyond to facilitate my experience. I would highly recommend this location.

Zakiya H. 
Rating:
5.0

I love the easy in/easy out location. Service was friendly and knowledgeable. Excellent experience!

Les M. 
Rating:
3.0

Customer did not leave a comment.

RICARDO P. 
Rating:
5.0

He was a absolute God send! I'll never forget how much meeting him meant to me and my daughter.

Jocelyn D. 
Rating:
2.0

Address was incorrect, no one was present at pick up. Had to call a number and a guy came from down the road. Had a reservation time but the truck and equipment was not ready. It was an hour before finally getting the truck and leaving.

Nichole W. 
Rating:
5.0

Customer did not leave a comment.

Randy J. 
Rating:
2.0

I made a reservation on 5/8 for a rental on 5/24. On 5/21 the company doing the packing called and convinced me to cancel that move and he would make a reservation for me from his location. He assured me the price would be the same or maybe even a little less. This was false. The original truck was quoted at $286 and he charged me $365. Outrageous. He also came and met me and asked how I was going to pay for the extra hours packing. I told him when I had used the service before I had no problem doing it online. He told me it didn't work right when previous customers tried to do it. He gave me an envelope to put the cash in or check made out to him personally and to give to his workers after I had sealed it. I wrote out a check made out to him.

Candee N. 
Rating:
5.0

Independent vendor had problems logging into system during busy period. Make system easier for vendor . Otherwise everything was fine.

Steven W. 
Rating:
5.0

Very professional during changing circumstances!

john B. 
Rating:
5.0

Scott did an excellent job going over all the information about the rental and was super helpful.

kyle R. 
Rating:
5.0

Sanford nc and the Eagle Grove Iowa locations were great.

brad T. 
Rating:
5.0

Customer did not leave a comment.

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

LeAnne P. 
Rating:
5.0

Thank you personally to Scott Yow - He made it so easy for our family to get my sister moved back home again thank you

Elaine H. 
Rating:
5.0

Scott was very helpful and friendly! Truly appreciate the service!

Luke P. 
Rating:
4.0

Customer did not leave a comment.

Lane M. 
Rating:
5.0

Customer did not leave a comment.

Romann P. 
Rating:
5.0

Really superb professionalism from employee. Very easy to find.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

Harold G. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

The staff was extremely helpful and informative. Scott was friendly and knowledgeable with the equipment I requested

Jeffrey C. 
Rating:
5.0

I will use this location again. Very friendly and very helpful. Made my wife and I feel welcomed to our new area and home. Thanks Scott.

PATRICK R. 
Rating:
3.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

The guy running this place is a true professional... Very nice, prompt, and just a welcoming guy so I would highly recommend this place for uhaul

Kenneth S. 
Rating:
3.0

Customer did not leave a comment.

Justin N. 
Rating:
1.0

After FINALLY locating a uhaul place, I sat in parking lot thinking after ten minutes it was a drop off only for keys. A lady comes out and says we have to move it. Already dropped the keys in the bin. It was a horrible experience. We drove around for an hour before we actually found a place that was on the map. Uhaul needs better location connections. Used extra miles and gas trying to find these places. I do NOT expect to be charged!

Peggy S. 
Rating:
3.0

Customer did not leave a comment.

James T. 
Rating:
1.0

Have equipment dropped off at a different location.

Morrow R. 
Rating:
5.0

The young lady was very professional it was a very good experience

LUBY J. 
Rating:
3.0

service was great but the construction needs to be completed for a better experience

lavar J. 
Rating:
5.0

The attendant was most helpful.

Alexander G. 
Rating:
4.0

Install a hydraulic jack on the tongue of the trailer so customer and employee do not have to pick it up off of the ground.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Ishmael M. 
Rating:
5.0

Customer did not leave a comment.

Randal R. 
Rating:
5.0

Great customer service and atmosphere. Five star service??

ALBERT H. 
Rating:
5.0

Sarah, at this location helped me by arranging for me to return the truck on Memorial Day.

GERALD B. 
Rating:
5.0

Customer did not leave a comment.

ARINOLDO H. 
Rating:
5.0

Customer did not leave a comment.

Jim G. 
Rating:
5.0

N/A

BENJAMIN K. 
Rating:
5.0

The tow-dolly I rented had a damaged taillight that fell out of its mounting a few times. I had to improvise and fix it with a screw.

PAUL R. 
Rating:
5.0

Customer did not leave a comment.

THERESA B. 
Rating:
4.0

Customer did not leave a comment.

william S. 
Rating:
3.0

Customer did not leave a comment.

BILLIE M. 
Rating:
3.0

Customer did not leave a comment.

Jose A. 
Rating:
4.0

????

Patricia P. 
Rating:
3.0

Customer did not leave a comment.

PHILIP T. 
Rating:
5.0

excellent customer service!!

JEFF S. 
Rating:
5.0

Very professional, great service!

TOMMY B. 
Rating:
3.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

I was very pleased Scott with Yows worked yery hard to help me a first timer with U Haul great work thank you Rich

RICH S. 
Rating:
5.0

We went 15 miles further to this location because the Lillington, NC dealer was not friendly at all! Well worth the extra miles to get great service! Thank you Scott at the Seminole Rd. location in Broadway NC. We'll be using your services again soon.

KANDI K. 
Rating:
4.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

I would not change a thing. Scott took care of me. He explain everything and answered any questions. If I need this service again I will use it again and recommend to all my friends. Everything was up front nothing hidden.

GLENDA C. 
Rating:
3.0

I have been charged 99 cents a mile instead of the 58 cents a mile because I had to travel so far to pick up the vehicle and the lady quoted me 58 cents a mile, the company needs to fix my invoice

Thomas H. 
Rating:
3.0

Customer did not leave a comment.

STEVE S. 
Rating:
5.0

SCOTT IS ALWAYS WONDERFUL AND HAS GREAT CUSTOMER SERVICE SKILLS.

SHERIKA P. 
Rating:
5.0

Scott was great and very attentive to our needs.

SHIRLEY P. 
Rating:
5.0

the service I received at this u-Haul location was great, I would recommend this location to friends and family.......... THANKS FOR THE GREAT SERVICE!!!!

EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

DIANN F. 
No reviews have been submitted for this location.

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