As I stated the truck windows were very dirty and the braking was not smooth. Test drive before releasing?
Edward S.
Customer Reviews for Zisser Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a pleasant experience very nice people will recommend to friends. And for the next customer just keep doing what you're doing great service.
Mark W.Easy to work with. Nice people.
CAROL P.Good service and very friendly
Cassandra R.Everything was perfect along with our salesperson Derrick Matson.
RUSS M.Good place to rent from
Paul M.The truck was the roughest ride of any truck I've driven in the past 20 years. The steering was incredibly loose and the wheels all seemed off balance. While the pickup location was very friendly and helpful, the truck itself was pretty much a disaster.
David K.Zisser Tire location and people are Awesome
robert Q.Person at the desk was friendly.
Charles L.Everything was great. Fast and friendly service.
fred S.The prices are outrageous
ROBERT W.Very knowledgeable and friendly
SHELLY K.nothing
Lezlie S.Great customer service! Fast and efficient!
ROBERT A.Friendly service like always from Zisser Tire.
DOUG W.Staff very helpful
Matt H.Zisser Tire is the best!
JENNIFER T.My sister and brother in law have rented from you and prefer you over others (Gary Roberts) . You were convenient to my location. Very friendly. Would recommend for sure.
PORTER B.We would expect nothing more. Thanks!
SCOTT E.Everything was good, in my opinion.
GARY H.Customer service was amazing here! The check in and out was fast and easy just as it should be but never usually is, and the parking lot was easy to get in and out. Thank you!!
LYNNE V.Staff at this location has an exemplary level of customer service and deserve a mark of excellence. I have trusted Zisser with my vehicles fir many years and my first experience with them in using uhaul was the same excellent service I'm used to with them. Thank you
BETHREE A.The person at Zisser tire who helped me was very courteous and very quick in setting up my rental equipment and getting me on my way.
Mark M.Wish they had after hours drop off.
CHRISTOPHER J.Made no attempt to forwarn of shortened Saturday hours and lack of after hours drop off. Even the customer service line showed after hour drop off capability, which allowed for a reservation after open hours. Ended up stuck with a van and without a personal car until Monday when they reopened, making me late for work. Overall van functional and well maintained. Needs work on customer communication and reservation creation that allows for drop off times to be set after closing when the service is not available.
Sarah C.I had originally rented from a St. Charles location only to find out my pick up was moved to this location which is a half hour out of my way to pick up and a half hour back! An hour out of my day that I will not get back! What happened to customer service!!
RONALD F.Always a pleasure dealing with Zisser, whether it be car repair or U-Haul needs. Great service and great people!
ROBERT B.Everything went smoothly!
Charles K.A little out of my way. I was 20 miles away in St. Charles. Good facility though.
WILLIAM G.I come here for the service of the staff and ease of renting close to area. Thanks again.
Anthony H.Nothing. The truck I reserved wasn't returned by the time I reserved it for. The guy at this location was great. He apologized and gave me a bigger truck for the same rate.
MATHEW F.We did have to get a different trailer because the door had a problem but they did find us a trailer to use.
KEVIN M.In and out in 5 minutes. Nothing could have been easier
JON W.Really do need to have a way to do after-hours dropoff
James H.Employees are very courteous and they get the job done Thanks so much
SCOTT K.Thank you so much for your help.
ANTIQUA H.I reserved the truck and a dolly for 10 hours. When picking up the truck, they closed at 3, and there were no after hours provisions, except I could bring it back Monday (no additional charges). Normally, this would be great, however, I could not be here to return on Monday. When reserving, it mentioned after hours returns, but not that I couldn't do it. I would have selected another location. As it was, I was only able to get one load because of the time restraints. Also, I reserved an appliance dolly, but when I picked up the truck, they had none. I had to go to another store (across town), to get one. This took precious time, etc. Zisser Tire was apologetic and tried to accommodate, and were very nice, however the Monday return just would not work for me. There was no place to leave the ruck after hours.
JEROLD C.Easy return, no issues.
JEROLD C.