Gave me small wraps instead over sized ones for Jeep. Had to buy zip ties at hardware store as driver side front one kept loosening up. Very dangerous was told in Clarksville TN. Charged me for dolly and furniture pads even after we discussed charges be removed as location had neither on site. I was sent from main location to this hole! Was very unfriendly and odd feeling for business. Shady place!
Marianne D
Zisser Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wentzville, MO 63385
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How U-Haul Reviews WorkGreat service as usual at Zisser
David HThis UHaul experience with both UHaul and Zisser was ridiculous. I had to driver further miles to accommodate my request. That cost me additional mileage to drive back and forth. It is a gated facility that does not provide weekend access for return. When I refused to pay for more days to keep the rental until Tuesday when they open, i was going to be charged for additional time. The UHaul rep did not return my calls on Friday, 9/4 to get a one time gate code to return the equipment on Sunday. I arrived Sunday to follow the in app instructions only to still need that code. I sat at the gate for 30 minutes to get calls through to the rep and get the code. It cost me more time, more money to rent a truck Friday evening to Sunday morning when the normal UHaul facility near my home was was completely full of trucks sitting in the parking lot. This was an absurd process and very frustrating. The truck had service warnings on the dash for a tire issue. I asked the Zisser employee and he said UHaul is aware and does not see it as an issue to fix. I am glad I did not have an accident with a tire blow out. The inside of the truck was not clean. Inside and outside windshield were very dirty. Floor boards have not been vacuumed in a while and trash in the driver side door.
Wenona BThe at the desk was very kind and helpful!
Sarah BThey never would answer the phone.
THERESA D