Customer Reviews for ZR1 Motor Company
(U-Haul Neighborhood Dealer)

33 reviews

4594 US Hwy 26/85   Torrington, WY 82240

(307) 338-2011

Hours

  • Mon–Fri
    8:30 am–5:30 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(307) 338-2011

4594 US Hwy 26/85
Torrington, WY 82240

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–5:30 pm
  • Sat–Sun
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Disappointed that the moving blankets were not available when we picked up the trailer.

Richard Z. 
Rating:
4.0

Gave me a truck with a dead battery and had to jump it 7x

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Dale B. 
Rating:
4.0

I made a reservation a week in advance of needing the trailer in the town I was staying in. The day before I get a call from a very RUDE Uhaul employee that I would have to drive 30 miles into another state to get the trailer vs the 2 miles I had originally planned. The distance was actually almost 40 miles 1 way. The trailers lights didn't work so I had to wait for that to be fixed. Before I could return. The staff at the location were very helpful in getting this done. Just to pick up the trailer ended up taking about 3 hrs of my time and nearly 80 miles round trip. I was compensated $50 for this poor experience which barely covered the fuel for the drive I had to get the trailer. The location I picked up the trailer at was helpful however the rest of the experience with Uhaul corporate was not a positive experience.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

carla T. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
3.0

Had to drive 52 miles each way to Pick Up the equipment when there is a uhaul dealer in the town I live in.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Cory G. 
Rating:
5.0

He was incredible! Needed a second truck and I wish I could have gone there for both. He made a very stressful time much less stressful because of his calm demeanor and communication. Cannot thank him enough.

Stacie K. 
Rating:
5.0

Customer did not leave a comment.

danny M. 
Rating:
5.0

Customer did not leave a comment.

Ashley N M. 
Rating:
3.0

Customer did not leave a comment.

Sridhar B. 
Rating:
5.0

Customer did not leave a comment.

JENSEN J. 
Rating:
4.0

Customer did not leave a comment.

JACLYNN S. 
Rating:
5.0

Customer did not leave a comment.

ERIN D. 
Rating:
5.0

Customer did not leave a comment.

Lance P. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

Customer did not leave a comment.

Jensen J. 
Rating:
5.0

Very clean and customer oriented.

AMY BUHLERT I. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

The Torrington, WY location was exceptional. Provided 100% customer service assurance. I will be using this location for all my Uhaul rentals. I use Uhaul, because of the customer service and safety review before I take a long trip. Torrington, WY exceeds all expectations and knows the area and educated me even more when pulling a trailer in bad weather. Superb location. Thank you.

DOREE S. 
Rating:
5.0

Customer did not leave a comment.

Justin O. 
Rating:
4.0

Customer did not leave a comment.

Bonnie C. 
Rating:
5.0

Customer did not leave a comment.

kendra P. 
Rating:
5.0

It was a damn good product . however the price was a little up there May consider a different option next time.

Brad H. 
Rating:
5.0

Owner was helpful and knowledgeable as he took me through the process.

CURTIS ALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Jacob T. 
Rating:
5.0

need to have rental equipment more readily available, had to get a trailer brought in from another state. uhaul needs to be one to get trailers to where they are needed, not the customer. zr1 motors was very easy to work with, uhaul not so much so.

George D. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
5.0

Customer did not leave a comment.

Dale B. 
Rating:
5.0

Owner was attentive and helpful

Robert H. 
Rating:
5.0

Contract did not say that dropoff would be different then drop off we used last time in torrington.

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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