This location isn't the best, just where it's located at the people hanging around outside the store makes it very unsettling. Plus, the area where the truck was parked smelled like urine.
Customer Reviews for Zsn Enterprise Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Zsn Enterprise Inc
U-Haul needs to provide better training for the staff at this location. They are not very knowledgeable on how U-Haul works. They refused to give us any paperwork on pick and on return, they would not take payment in hand, said we had to pay online with a credit card, No assistance was given in regards to using the online service or downloading the U-haul app and utilizing it. Then when we returned the truck, the employee told us he could not help us as he was not the one who we dealt with upon rental ? We had to call customer service to check the truck in as 2 hours later it was still showing we had it. Terrible renting experience.
No place to drop off felt that dropping uhaul offf their it was going to be stolen due to clerk stating he was not responsible for the uhaul when dropped off at the location