A complete disaster. Be prepared to walk into an empty facility (despite arriving on time for pickup), load the trailer yourself or with the help of a stranger, drop it off at an empty facility (despite being on time for dropoff) and unload the trailer yourself or with the help of a stranger. Be prepared for made up checkin days and checkout days (BECAUSE NO ONE IS THERE).. anything that benefits them and costs you more. Complete disregard for customer service, complete disregard for liability and even the "regional manager" won't get back to you for days, unless you escalate the issue to their executive team.
George G
Customer Reviews for j&J Automotive Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great dealer. Very friendly!
JEFFREY CThe staff was very friendly and helpful
James KYour rates of 19.99 a day are perfect. This site is right around the corner. Easy folks to work with.
MICHAEL H