I liked the location to purchase items but not to rent from. I returned my vehicle around 3:40 pm, but the couple did not register the truck's return until 5:15 pm. The delay in check-in was about an hour and a half later. I have timestamps and receipts from the gas station right down the street from where I returned the vehicle to other areas of the city, so I'm unhappy with their lie about the time I checked in the vehicle. I WILL NOT EVER USE THIS LOCATION again.
Marietta H
Rethink Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anchorage, AK 99503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck was OK. It wasn’t really clean, but it wasn’t really dirty.. It took 30 to 45 minutes just to check it out and to check it back in.
Breck CBusiness was closed at time of drop off. No contact with personnel.
George DNo gas and was hard to use app. Staff was friendly in store
Brian MThe lock boxes were frozen, the 800 # company reps tried to be helpful but there wasn't really anything they could do. Repeated calls to the local posted phone number were never returned. After about an hour, with some lock de-icer and a lever we were finally successful in getting our key. Also the lock box was mounted high enough that it was hard to read the combination. I'm 5'7" and had to stand on my tip toes.
Allison H