I showed up to what looked like a junkyard went inside to a crazy hoarder mess and a guy behind a makeshift desk. Then told dont have trailers have to go 15 minutes away to pick it up.
Patrick B
Everlasting Life 7 Day Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forney, TX 75126
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Customer Reviews
- 3.5 Average Customer Rating
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They dont accept trailers here you are told to drive to another location they have 15 minutes away. People seem nice but place looks like a junk yard and hoarder location
Patrick BThe drop off area was extremely tight and uncomfortable. No staff was on site at 4pm on Saturday. It was a challenge to find a place to park the vehicle that was on the property and not blocking road access.
Kyle SUhaul was given to me with less than 1/4 tank of gas. I returned it with more than 1/4 tank to ensure I wouldn't get charged. When I got emailed my receipt they put it was almost empty and charged me $30 for having it less than 1/4 and $40 for 8 gallons of gas even though I returned it over 1/4 tank and with more gas than I started with. I called and they said they would try to fix it and then hung up on me twice. But it doesn't seemed to be fixed as my receipt shows $70 in completely errant fees still. Will never use this location again or recommend any Uhaul to anyone I know. What a scam. Increased my overall cost by 50% even though I went above and beyond to return it cleaner and with more gas than I received it with.
Michael CNot exactly what I expected from U-Haul as a brand. Customer service was laughable and the experience was overall frustrating. Not to mention they added charges I decline both online when reserving and in person. I do not like dishonesty
Michael P