The drop off area was extremely tight and uncomfortable. No staff was on site at 4pm on Saturday. It was a challenge to find a place to park the vehicle that was on the property and not blocking road access.
Kyle S
Everlasting Life 7 Day Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forney, TX 75126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Uhaul was given to me with less than 1/4 tank of gas. I returned it with more than 1/4 tank to ensure I wouldn't get charged. When I got emailed my receipt they put it was almost empty and charged me $30 for having it less than 1/4 and $40 for 8 gallons of gas even though I returned it over 1/4 tank and with more gas than I started with. I called and they said they would try to fix it and then hung up on me twice. But it doesn't seemed to be fixed as my receipt shows $70 in completely errant fees still. Will never use this location again or recommend any Uhaul to anyone I know. What a scam. Increased my overall cost by 50% even though I went above and beyond to return it cleaner and with more gas than I received it with.
Michael CNot exactly what I expected from U-Haul as a brand. Customer service was laughable and the experience was overall frustrating. Not to mention they added charges I decline both online when reserving and in person. I do not like dishonesty
Michael PBlue (the representative that checked me in), was friendly and informative. No issues with pickup or drop off.
MICHAEL HVery helpful and accommodating, will Rent from this location again.
Ernesto M