I have nothing to use as a comparison to so will rate “average “ . The questions are basically “ yes” “no” answers and a couple needed another response. A few notes: The manager is very nice, explained things and is helpful onsite and over the phone. The overall facility itself is clean. The three different units I had rented,at some point during my storage time, did have mice in at least 2 of the units. This was evidenced by droppings and chewed boxes. There were also evidence of bugs, bug shells and seeing small centipedes. I did find near the end of my storage time, I could have rented the same size outdoor unit w/ 24/hr entry for much less. If asked about renting a Uhaul storage unit, I would let the person know this.
ANN T | Overall ExperienceSelf Storage Units in Ayer, MA, 01432
U-Haul Moving & Storage of Ayer
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $54.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $189.95 Per Month
Indoor Storage
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff at the Ayer U-Haul are friendly and beyond helpful.
KELLY C | Overall ExperienceExtremely nice and helpful staff member.
Steven G | First ImpressionsDonald helped us through the whole process. He was very knowledgeable and the most pleasant customer service reps we’ve ever dealt with. So patient and answered all of our questions/concerns with the utmost respect!!
Susan M | First ImpressionsMy unit was paid for on the Oct 14th I didn’t have time to move my motorcycles into the unit right away. On October 27th They marked it cleared and empty- nobody contacted me.And rented out my unit to someone else. Looks like they just wanted money from both people for a unit. Whether or not my stuff was moved in it was paid for I would not trust these people with any sort of valuables.
Marianne F | Overall ExperienceUnit was full of leaves and dirt and had to sweep it clean before storing stuff in it.
Thomas L | Online Move InExcellent service. Stuff was super helpful and knowledgeable. We'll recommend to friends, and use it again next time!
DIEGO M | Overall ExperienceArthur was great! Very helpful
Cynthia P | First ImpressionsEveryone was nice and helpful. I would use this facility again.
Tammi M | Overall ExperienceGreat people
Robert C | First ImpressionsGreat experience
Subir G | Overall ExperienceArthur D was super helpful and very knowledgeable about everything.
Anastasia J | First ImpressionsArthur was very helpful and friendly!
michael p | Overall ExperienceUnfortunately I ran into financial hardship and couldn't continue making payments. Arthur worked with me all the time. But I left a message about trying to get money up.to close ot and remove , but I hadn't heard back so not sure if he ever got my text. I can't fault anyone but myself. Not sure if it ever went for auction. Sorry that thus happened. Otherwise they are the best.
Robbin V | Overall ExperienceThis is an excellent establishment. Sometimes understaffed but the GM makes it happen, without issue. A great place to rent from, customer service at its finest. Cheers to all the general managers at U-Haul and a special thanks to Arthur, who runs this one.
JASON G | Overall ExperienceExtremely helpful, would use them again if needed
ALBERT C | First ImpressionsArthur is fantastic. He’s friendly, aquick problem solver and always very helpful.
Jennifer H | Overall ExperienceThe manager ( Arthur ) was exceptional.
Erin C | Overall ExperienceArthur is excellent!!
Rose J | First ImpressionsI recommend this unity. The manager was very helpful & patient. Very easy to use and to access my unit. Used it for over a year. And would come back if needed.
Camila D | Overall Experience