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MONICA H | First ImpressionsSelf Storage Units in Brunswick, GA, 31520
U-Haul Moving & Storage of Brunswick
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I did not move out the storage my items were removed without my knowledge I got a call from an employee asking if I removed my items, the next day my account was closed as if I decided to move out. All my items were removed without warning and I had until the 7th of October to pay. No one wants to explain to me why all of my belongings are missing. I spoke with a lawyer today about this and I will make sure justice is serviced to a paying customer, it’s just crazy I paid for storage expecting to have my items in a safe secure area and everything was taken from me. I do not recommend using this storage facility they can’t keep employees and no one knows what the policy is.
gary m | Overall Experiencemanager on site was super nice and cheerful, which definitely made our awful day of moving a lot better. make sure he gets a raise and that apartment set up nicely once it's built!! he was so nice my roommate started calling him u-haul jesus lol
Alissa S | First ImpressionsDirty Dirty Dirty, the bathroom was constantly filthy. Roaches in my storage that is why I moved out, and the G.M was never there for me to talk to. It was like she was on a month's vacation. I certainly would not recommend this place for anything other then a complete over haul of staff but then again they told me how much they get paid...you get what u pay for..
ROBERT P | Overall ExperienceAlan was amazing! He answered all my questions and got me taken care of very quickly. He is so professional and kind.
Rachel B | First ImpressionsMade 3 calls to check availability. Was told 3 times she would check and call me back. Never happened. When I got to store all 3 women there denied they talked to me. Made reservations on line. The man who checked me in, didn’t know how to operate the register, took 15 minutes to get contract. 4 employees on duty and half the time nobody was answering the phone. Worst customer service I have seen.
LARRY M | First ImpressionsThanks for the great customer service yall help me with everything I needed
SHONDA R | First ImpressionsThe manager comes in at three o'clock and it's a inconvenience to pay your bill so I was hoping that I could pay it on line, because I be down in my back as well and can move at times and have problems paying on time as well.
DAVID M | Overall ExperienceRecommendable courteous staff
James J | First ImpressionsThe staff were very professional and helpful upon arrival. All needs were met with excellent service including communication and assistance. Thanks Joey and crew for keeping my property clean, secure and safe.
CHARQUITA H | Overall ExperienceThe staff there was so friendly and so inspiring when it comes to how UHAUL helps so many people in so many ways. I for one think that guy JOEY is amazing and deserves a raise.I will recommend uhaul to anyone...
ROBERT P | Overall ExperienceJoey is very professional and cares for his customers
CHELSEA P | First ImpressionsThe General Manager at the Location was very polite and helpful. I will be coming back again.
Jalia B | First ImpressionsJoey Howard and Bernie Mitchell where a great help i was really impressed by there knowledge of what I needed and my family needed there knowledge and customer service was out standing I would recommend them to anyone who has moving and storage needs.
ROBERT P | First ImpressionsThe general manager Joey, was very respectful, kind, and helpful. His great customer service skills where delightful greeting customers with a smile and conversation that was helpful among selecting the right products. Thanks Joey for all that you do....
CHARQUITA H | First Impressions