It’s great that these units are temperature controlled but they are not wide enough to fit most furniture and the location is inconvenient. You have to walk quite a way to transport things into these units. I will be sending movers to pick them up to relocate asap. It’s not convenient for me to have to walk so much for storage and the doorway in the units are way too narrow
TARA M | First ImpressionsSelf Storage Units in Canton, OH, 44705
U-Haul Moving & Storage at Columbus Rd
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- 4.0 Average Customer Rating
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When we arrived we were told to pull around to the end by the dumpsters and enter there. This was a man door up three steps with a small landing. We started the tedious process of carrying the furniture up the steps to get in to our unit (thankfully we had a third person who could hold the door for us). Eventually we discovered that there was a garage door at the other end of the facility, unfortunately we were half unloaded by then. Even though we would have had to move the furniture a further distance, it would have been less hazardous to use the garage door to get in the bulky furniture in. We should have been presented with all access options. Also, the unit was listed as 8x10x7 but it is definitely not 7' high plus there was a foot wide section across the back that cut down into the room. There should also be some lighting. I wish I had the opportunity to see the unit before I rented it...I would not have rented it if I had. Now we are just stuck and I will not recommend this facility.
Spring A | Online Move InThe woman did they thing from come day to full day only think I wish they was bigger and it 24hrs but beside that I had great experience
SHADONNA M | Overall ExperienceEveryone from Sunday to Today was great for woman whole it down is amazing
SHADONNA M | First ImpressionsGreat people
amber h | Online Move InWould use again
Stacey M | Overall ExperienceEveryone that work there very very nice people, I was felt safe going & also they work with if can't come in on your schedule date so that is so so important to me , sorry I had to leave , I'll definitely go back if I need too !!! Me having autism is so easy cause never gotten anxiety talking to bout my issues,
EDGAR A | Overall ExperienceMissy and the other workers were really nice helpful.. I come back.
MICHAEL C | First Impressionsif they had more managers like the one that works at Columbus Road and 64 it would be a lot easier and convenient for the consumer. Thank you.
Ricky W | Overall ExperienceI need to be contacted I was charged 4 a dolly and didn’t get. it
LORI H | First ImpressionsThe owner was excellent with accommodating my needs. Helen was also very friendly and helpful. I'll definitely be using their establishment again. Thank you for creating a safe and healthy space for families during stressful and sometimes trying times. Keep up the good work
DANIELLE O | First ImpressionsThey went above and beyond to assist me! Five star service! I love the ladies here excellent customer service!!!!!
terra w | Overall Experiencevery clean. friendly staff. affordable.
LA'GENTRIA B | Overall ExperienceThis storage unit shows how much the store manager invests in maintaining clean, well organized storage units. The units are well maintained, clean, easily accessible and provide safety for me an older single women like myself. The process of bringing in my items for storage was made much easier by having well lit, clean and maintained access to my unit. There were transfer carts to move my items from the U Haul truck which I also rented from this store to my unit. Melissa Brand very obviously wants to provide, clean and well maintained units to rent. Her care of the customer and their storage experience is her number one priority and it shows. I will highly recommend to my friends and family looking for storage to visit Melissa and her store.
Susan M | First Impressions