I wasn't able to clean out my storage on my schedule but the management gave a schedule that fits both of us at no extra cost to me which was greatly appreciated.
KENNETH W | Overall ExperienceSelf Storage Units in Chicago, IL, 60608
U-Haul Moving & Storage of Pilsen
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U-Haul Moving & Storage of South Loop
500 W Cermak Rd, Chicago, IL 60616 View Available Units1.1 miles from this location -
U-Haul Moving & Storage of Bronzeville
2601 S LaSalle St, Chicago, IL 60616 View Available Units1.8 miles from this location -
U-Haul Moving & Storage of Bridgeport
431 W Pershing Rd, Chicago, IL 60609 View Available Units2.9 miles from this location -
Aaron Bros. Self Storage, Inc.
4034 S Michigan Ave, Chicago, IL 60653 View Available Units3.3 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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william k | Overall ExperienceGood Customer Service ☺️
TANEISHA D | Overall ExperienceCustomer service person was impolite.. she was not a pleasant person to deal with
KIMBERLY W | First ImpressionsOjala tuvieran,mas personal,que hablara español
Hector M | First ImpressionsThe elevator was broken yesterday ) first day ! Had to wait to move in today ( inconvenience) I’am on 4rf floor
rozensley m | First ImpressionsCristina is a great manager and is very helpful.
JORDAN H | Overall ExperienceStorage rates to high compared to other similar storage facilities.
Ra A | Overall ExperienceGreat place, great attention. Next time I need storage, for sure, I'll be back to uhaul Pilsen area. Thank you for everything.
carlos g | Overall ExperienceGreat storage unit and the employees have been helpful. I have rented here for years.
ERIC M | Overall ExperienceThanks for eveything
TINA S | Overall ExperienceThe storage was well knot and I would recommend it someone else, the downside is that the rent goes up too much.
ERIC L | Overall ExperienceThe staff was beyond helpful, kind, and professional. I wouldn’t dare work with anyone going forward. They answered all my questions clear and concisely helping with all my needs. Thank you 1500 Blue Island storage. They all deserve healthy bonuses. ~ Nik
nik e | Overall ExperienceThe staff was very helpful during my time there.
LETICIA Z | Overall ExperienceMy experience with U-Haul was extremely frustrating and disappointing. What should have been a straightforward moving process turned into a stressful situation involving property damage, an insurance claim that felt mishandled, and a serious bed bug issue. After the move, I had to file an insurance claim due to damages, and the payout offered did not align with the itemized list and documentation I provided. Communication around the claim felt unclear and dismissive, leaving me to repeatedly follow up just to get basic clarification. It felt like the burden of proof and resolution was placed entirely on me as the customer. Even more concerning was discovering bed bugs shortly after using U-Haul storage. This raised serious concerns about cleanliness, sanitation standards, and customer safety. Dealing with a pest issue on top of an already stressful move and insurance concerns was overwhelming. Moving is already a high-stress experience, and I expected more accountability, transparency, and care from a company of this size. Unfortunately, this experience has made me very hesitant to use U-Haul again or recommend it to others unless significant improvements are made in customer support, claims handling, and equipment maintenance.
ALEXANDRIA C | Overall ExperienceTHE WHOLE STAFF IS VERY POLITE AND HELPFUL. GREAT PLACE FOR STORAGE, WOULD DEFINITELY RECOMMEND FAMILY AND FRIENDS.
eric s | First ImpressionsBest U-Haul I have stored at so far
Brittamy G | Overall Experience