I was helped several time by the staff at this address. I absolutely loved it. They helped with the app on my phone and payments and when I lost my keys to my storage. They promptly got that done for me to get out something I need out at a time sensitive moment. All of them were great. I have rented a small truck once and returned it. Very happy.
Martha F | Overall ExperienceSelf Storage Units in Cumming, GA, 30041
U-Haul Moving & Storage of Coal Mountain
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I rented unit for over 4 years and I was very pleased with the unit and the staff. We just no longer had need for a storage unit for my mothers stuff.
Daniel P | Overall ExperienceOnly issue was we need a larger units. We are renting 3 now. Would like if someone would reach out if something larger comes available. We already rented but the moving day is the 7 th of April. More space would be great! Staff is great and location is well maintained. They can’t help that units are booked.
Melinda S | First ImpressionsD’amon is a very good manager and always helpful.
Gary M | Overall ExperienceNever had any issues with this U-Haul storage. My items were left exactly how I placed them! Staff have always been nice. Thank you!
Latiffah P | Overall ExperienceI had to buy the key when I didn't need it
GANESH N | Overall ExperienceYour office team were really helpful with my reservations for storage and trailers. I will use the facility again when necessary
James E | Overall ExperienceDemand is the best at customer service
Jacqueline D | First ImpressionsI am going to rent from you again should I need another storage in the future. Thank you
Sousin A | Overall ExperienceYour daytime manager gave a referral to Michael Hyams moving, who were terrific clearing and moving storage items Your location is easy to access and the units and parking areas are always clean
James E | First ImpressionsThe roof from the unit I rented has a leak it needs repair.
araceli a | Overall ExperienceThe staff was professional.communication was clear. Customer service was absolutely wonderful..
Frank V | First ImpressionsVery friendly but professional and efficient.
Eddrin T | Overall ExperienceI have used this facility for over 16 years for needs. I will continue to do so. The staff is always very helpful and polite. Thank you!!
Manor L | Overall ExperienceFriendly, efficient and professional customer service.
Eddrin T | First ImpressionsThere was not a lock inside the unit as described in the text/email, but the issue was quickly rectified by staff onsite. Thanks.
Doug W | Online Move InThe manager was AMAZING. He should get an award. While i was waiting my turn he helped a couple having all kinds of problems... then he answered the phone and was so polite and helpful to those people. I most my key and he helped me. REALLY... he should get an award. NO ONE gives service like this anywhere!
Suzanne B | Overall ExperienceThe staff was amazing from associate to the general manager. Everyone was friendly and helpful. I just moved to Georgia and hate bugs and I asked the sales associate if he could get the bug out for me. Without any hesitation the sales associate helped me with my issue. Great job guys on your excellent customer service and going above and beyond.
SHEENA W | First Impressions