I told the front desk personal I moved out June 9th but they never reported it and I received a bill for the month of June they are terrible
Willie M | Overall ExperienceSelf Storage Units in Dothan, AL, 36301
U-Haul Moving & Storage at Montgomery Hwy
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$64.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $64.95 Per Month
1 Unit Left!
Storage Customer Reviews
- 4.0 Average Customer Rating
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I would recommend U-Haul to anyone
Kenneth H | First ImpressionsI had no issues during the time I rented the storage unit.
Wanda M | Overall ExperienceMy tvs and most of my things was covered in mold it was raining in my storage unit I had a 65 inch tv and a 55 tv I had to throw away all of my furniture and belongings that was in the storage unit due to mold
ASHANTI H | Overall ExperienceWell done keep up the good work
CHARLES H | Overall ExperienceI would have liked to been credited half of my money back because I moved everything out on the 4th which was 4 days after the payment was taken out. The facility was great and the women that worked there were caring and very helpful! I would definitely recommend this place.
Annetris W | Overall ExperienceDoing a good job
CHARLES H | First ImpressionsGrant Kumsomboone wouldnt let me list my daughter as an emergency contact because he has some type of personal vendetta against her. Not knowing she was my daughter not a homegirl. He stood in front of other customers and made false statements. And then went on say he(manager) had heard that she was going into the Air Force and that she won’t be now. Because he tried to charge $500 for $150 key replacement. I guess he thought she couldn’t think pass U-Haul ceiling he’s mad now. And taking it personal and maybe because he couldn’t get into the Air Force. Who knows. My personal opinion he should be replaced by someone professional and goal oriented.
Nikki S | First ImpressionsThey was very busy but they got everybody in and out at a decent time.
AGNES T | First ImpressionsI always felt worried about rodents there was rodent traps and poison in my storage unit before moving in. I always felt like my stuff was endangered. There were also dead cockroaches in my unit when I cleaned it out . Staff was always friendly and helpful. I really just needed a smaller until. I found me a 5x5 for 1/2 the cost.
Robert B | Overall ExperienceRude everytime I call . Charged the wrong card for idk how likg Now they are saying the stuff has to be moved Building leaks and had bugs and mold last time I checked my unit just sucks to be honest especially paying 230 bucks a month for two units yall should be ashamed honestly money not well spent
Wesley J | Overall ExperienceWhile the staff was friendly and helpful, we always had trouble getting into the inside storage units. The codes and key cards never worked. We always had to go back around to the front to get employees to open up the doors. This is why I gave 3 stars. But I give 5 stars for the employees. Other than that, we had a secured storage unit.
LEON D | Overall Experience