I must say that the facility has made a lot of improvements over the years and I was very excited to go into my storage. It was very quite and the rep downstairs was very helpful by explaining how the process works with my access card. Thank You U-Haul
wendell w | Overall ExperienceSelf Storage Units in Fort Worth, TX, 76120
U-Haul Moving & Storage of E Fort Worth at 820 & I-30
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U-Haul Moving & Storage of E Fort Worth at 820 & I-30 II
6801 Anderson Blvd, Fort Worth, TX 76120 View Available Units0.1 miles from this location -
U-Haul Moving & Storage at E Lancaster
5032 E Lancaster, Fort Worth, TX 76103 View Available Units2.6 miles from this location -
U-Haul Moving & Storage of Arlington
2315 W Division, Arlington, TX 76012 View Available Units4.2 miles from this location -
U-Haul Moving & Storage of N Richland Hills
8221 Blvd 26, North Richland Hills, TX 76180 View Available Units5.3 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The owner and staff were awesome and friendly
CAROLYN A | Overall ExperienceI am deeply disappointed and frustrated with U-Haul’s complete lack of customer care and integrity after being a loyal customer for six years. Over that time, I paid well over $10,000 to store priceless, irreplaceable items, trusting that my belongings were safe. However, when I needed just a little flexibility, the company showed no willingness to work with me. A manager falsely claimed that my unit was scheduled for auction the following week, only for me to later discover that this was a lie—it was not actually sold until months later. Because I was misled and also out of the country, I had no chance to recover my items, and when the auction finally happened, I lost everything. This was not just a financial loss; it was a devastating and irreversible betrayal. The lack of honesty and basic human decency in U-Haul’s handling of my situation is beyond unacceptable. No long-term customer should be treated this way, and I will never trust or recommend U-Haul again.
Bridgette L | Overall ExperienceOver the years I've used U Haul for my moving & storage needs I've been very pleased with the staff and the convenience and how U Haul conduct there business because they are very personal over the phone and in office and every worker I've ever talked to was very pleasant and perfessional and I will always use U Haul Moving & Storage for needs.
Lettie D | Overall ExperienceVery friendly staff
Lashawdra B | First ImpressionsFor the time that I rented my storage I was pleased with coming to a clean well lit storage area. When I came I did not see any pests or bugs or odor.I was very well pleasant staff was excellent and courteous thank you guys and you all keep up the good work I would recommend you over and over again.
mitras g | Overall ExperienceMelissa is customer service ninja. Extremely knowledgeable about store policies and items. I told her about my specific storage needs and basically helped me put together a much better plan for transporting/storing my stuff than what had I walked in with. She went above and beyond expectations and gave me the feeling I was talking to a friend. Melissa i hope they show you this. You are a rockstar.
Geoffrey w | First ImpressionsVery good
Charlie C | Overall ExperienceMy only issue was the rent increases.
Lisa I | Overall ExperienceI ENJOYED MY MANY YEARS HAVING HAD A UNIT. THANKS SO MUCH FOR YOUR COOPERATION.
MARILYN W | Overall ExperienceMe están cargando tolls que ya están pagos con mi sunpass. Tienen que mejorar eso, ya envié copia del toll invoice donde refleja el pago.El personal del patio donde reciben los vehículos exlentes muy serviciales.
jose o | Overall Experiencenice workers very polite
LAKISHA S | Overall ExperienceCertain staff members are nice and friends. The storage unit was good. The wait time can be very long and most staff members do not seem to be in a rush to help assist. Also, I did not like that I was only late with a charge once because I switched cards and didn't realize it didn't go through and my dad literally received a letter, however, I didn't receive a letter or call about me being late.
SHANICE W | Overall Experience