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Lisa M | First ImpressionsSelf Storage Units in Honolulu, HI, 96817
U-Haul Moving & Storage of Iwilei
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Kakaako
438 Kamakee St, Honolulu, HI 96814 View Available Units1.9 miles from this location -
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2722 Kilihau St, Honolulu, HI 96819 View Available Units2.2 miles from this location -
U-Haul Moving & Storage of Maui-Kahului
424 Dairy Rd, Kahului, HI 96732 View Available Units96.1 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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According to what’s posted on the wall. Self customer hours state that we have access from 5:00am to 10:00pm. Is this accurate or inaccurate. If it is inaccurate please correct the posting. As not to confuse anyone when they enter the elevator. Thank you. I noticed this while waiting for the elevator door to open so I could go up to my unit. I hope my review is not confusing to the staff.
Elizabeth M | First ImpressionsFriendly people explains everything well 😌 🙂 would recommend to friends and family.
Hilario E | First ImpressionsKyler and all the staff members were very helpful, knowledgeable and friendly! Will definitely come back and recommend in the future! Thank you so much for such a nice and pleasant experience :)
Andria E | Overall ExperienceSomeone went thru my storage unit opened all my boxes and stole alot of household items. I dont know how they would have had access to my unit or a key to get in but its disturbing how someone can get into the place and rummage thru all my things and take what they wanted,
DARLEEN P | Overall ExperienceI apologize in advace im bad with names, the staff that was working at 720 iwilei rd on 4/16 was outstanding!
MISA M | First ImpressionsEfficient process for moving in and out.
Patrick K | Overall ExperienceThe only part that was confusing was the keypads. I didn't understand why there was one outside the elevator on the ground floor and another in the elevator. I set off the locker alarm twice because I didn't sign in properly. I was fine once the attendant explained it to me. I'm sure that it specified in the instructions, but I missed it.
Mark K | Online Move InThe representative was awesome. Professionalism.
ROBERT D | First ImpressionsThe staff was always friendly and helpful, and that's what sets you apart from other places. The floors and units were clean and looked secure. The card to enter the elevator sometimes was confusing to use but it was much better than using a code. The dock to actively unload was sometimes full with other cars who were not actively loading/unloading, but the security guy was appreciated and actually made it safer to park and unload/load things. Having the front counter nearby the trucks and loading dock is an excellent upgrade! Because I'm older, it's harder to get things in and out the 5' front door when I'm by myself and need something high or in the back. So having a wider front door is more accessible I think. Thank you everyone for all your help! Please do not post my name with this feedback publicly.
Ilisa K | Overall ExperienceCustomer service was very nice!! This was my first time renting and Kyler took really good care of us. He showed us around and was very friendly and cheerful!! Would definitely recommend! :)
Andria E | First ImpressionsVery friendly, knowledgeable, professional and helpful staff. Was such a hassle free process looking at their different sizes that were available and renting one. The gentleman that showed me the units didn't make me feel pressured to getting one or rushed. Answered all questions that I had. Facility is well maintained and cleaned. Also it is a secure building so not anyone can go in the elevator. Wish there was bigger dollies and a little more of them. Other than that I would highly recommend this location. Prices are very reasonable.
Carla R | First ImpressionsAwesome service!!!
Brennan D | First ImpressionsI came in to move my stuff and the elevator was broken, as is my back; so, I couldn't get my stuff out. I closed my account and had to leave my stuff there to be disposed of, then I received another month's charge yesterday and have to dispute it. If you can redress this outstanding issue, I will give you an excellent review. Best, Aaron
AARON O | Overall ExperienceSuper friendly staff, by far the best maintained and secure facility I’ve ever stored my things at
Phillip K | Overall ExperienceXylor was great, down to earth and happy to help.
Deena S | First ImpressionsRefreshing to know there are still companies that value customer service.
Patrick K | First Impressions