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Theresa B | Overall ExperienceSelf Storage Units in Irondequoit, NY, 14622
U-Haul Moving & Storage at Ridge Rd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Thank you to Vic Jim and their crew and God bless them
Cheryl G | Overall ExperienceCarlos was professional and kind. Not a thing bad to say about him. He was wonderful. However, the storage unit was NOT the size I reserved online, AND, the storage unit was NOT cleaned. It was filthy, with rodent droppings and dirt. 👎
Joan T | First ImpressionsStill waiting to see my credit that I was spose to receive.
Anthony R | Overall ExperienceThe individual who assisted me was very knowledgeable and helpful throughout the entire process.
Kymberly P | First ImpressionsThe gentleman at this store are helpful and patient!
Tiffany G | Overall ExperienceThe staff was very fast and diligent even though it was a very long line and a hot day out. He was knowledgeable as well.
LAMAR S | First ImpressionsOther than finding rat droppings on one of my couches which I had to dispose of, my things looked really good especially after being in there for 6 years. I had my whole apartment in there from moving.
patti s | Overall ExperienceVery convenient, clean, never had a issue.
Fred S | Overall ExperienceI closed out my storage space on the 2nd day of the month, and they would not prorate a credit to reimburse me for the month I had paid in advance.
KATHRYN T | Overall ExperienceMy storage was all ruined from the rodents and my stuff was stolen
Edith c | Overall ExperienceThe service people were kind courteous and considerate
Luis R | First ImpressionsWhen I came for my property it was full a Rat Poop I had to throw most of my stuff in the garbage
william b | Overall Experience