Rented a trailer. Completed trailer rental application form via app and reserved trailer at rental location. Upon pickup, was informed my account was restricted from renting a trailer due to an e-notice from U-Haul. Paid a past due balance that was cause of e-notice hold on account, which did not remove the hold automatically. Called U-Haul e-notice assitance phone number and was on hold for 15 minutes, before selecting the "call back" option. After 2 hours and 27minutes I was connected with an operator, who manually removed the hold during a 3-minute phone call. Nearly 2.5 hours or 150minutes on hold to remove an e-notice for a balance that had been paid through the u-haul automated system. Does U-Haul invest in IT systems engineers, or simply fail to push their tech to prod? Absolute abysmal level of failure. On a positive note, the staff members I had the pleasure of conversing with were rockstars. Poor systems create angry customers, who vent to nice people. I kept my cool, however, do better on the systems side. The hassle should not exist in the first place. 3-15minute hold connecting one to your exemplary staff should be the normal. Do Better....
George S | Overall ExperienceSelf Storage Units in Kimberly, WI, 54136
U-Haul Moving & Storage of Appleton
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$39.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $39.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$44.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $44.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$49.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $49.95 Per Month
-
![Example storage unit layout]()
Small
5' x 7.5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $64.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$69.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
11' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Medium
5.5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Medium
13' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
6.5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 7.5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $84.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
11' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
13' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $159.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Large
10' x 17.5' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rollup
- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Large
10' x 25' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$234.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$69.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Large
11' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $149.95 Per Month
-
![Example storage unit layout]()
Large
13' x 15' x 12'4 Bedroom Home or larger
Size Guide- Rate:
-
$164.95
Per Month
- Drive Up
- Outside Level
- No Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Large
11' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Large
13' x 20' x 12'4 Bedroom Home or larger
Size Guide- Rate:
-
$194.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $194.95 Per Month
-
![Example storage unit layout]()
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$254.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Heated
- Rate:
- $254.95 Per Month
1 Unit Left!
Sustainable Drive Up Storage
-
![Example storage unit layout]()
Large
7' x 23.5' x 6.5'2-3 Bedroom Home
- Rate:
-
$144.95
Per Month
- Vanbody
- Outside Level
- Rate:
- $144.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We had a great experience from start to finish!
John S | Overall ExperienceThe ease of setting up a unit and securing a truck was simple. The place is clean, secure down to the bathrooms, and has items to use to help cart your items inside, well labeled and lit inside, ac and music playing made it extra enjoyable, and from the office you can see the cameras that record in real time and are backed up for years. The staff was helpful in locating my space and upgrading it for extra space when I noticed I'd need more. They have been very helpful and kind. Prices are very affordable and location easy to access (once construction is done). I will recommend and use in future if needed!
Jennifer B | Overall ExperienceThis is the cleanest U-haul I have ever conducted business with. The moving trucks were readily available. The staff was helpful. The storage unit were clean and very well lit. I couldn't asked for more. I would highly recommend this location and u-haul in general. Thank you for the great experience!
JOSEPH S | Overall ExperienceKen was super kinda and helpful :)
Alana W | Online Move InI had my parents stuff there for 4-5 years and it was great!! Highly recommend. The manager there was so nice and account.
KIM B | Overall ExperienceN/A
michelle c | Overall ExperienceThe staff went above and beyond to help us locate, figure out the app, and upgrade to a larger size unit. The place was very clean. The extra carts were very helpful. Enjoyed seeing how well it's guarded and bathrooms are app access only too. I feel safe and that I got a lot for the price paid.
Jennifer B | Online Move InAffordable. Whole process was easy and straight forward- great experience overall.
Mya A | First ImpressionsSuper helpful and to the point.
angelica a | First ImpressionsOnly comment is i got a free month worth of storage, requested move out and cancelled before the due date, and continuously got late fees. Thankfully one of yall noticed and confirmed my move out request. But a lil odd to get emails for late fees of a place i requested to move out of early
Dylan D | Overall ExperienceGreat experience
Doreen B | Overall ExperienceThanks for everything. If I ever need climate controlled storage again I will definitely consider UHaul! Rich Z
Rich Z | Overall Experienceeverything about the experience was exceptional
Charles T | First ImpressionsThe bottom of the door did not seal and when it rained water entered the unit. Some boxes did get wet
Scott S | Overall Experience