Peggy was great, she made our total experience at Piney Mini easy. I will use them again if needed.
Keith W | Overall ExperiencePiney Mini Storage
160 Emily Blvd, Piney Flats, TN 37686Customer Reviews
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- 4.5 Average Customer Rating
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Peggy was great, she made our total experience at Piney Mini easy. I will use them again if needed.
Keith W | Overall ExperienceLoved the facility clean and everyone there was super nice and very professional 10/10 rating
Clayton D | Overall ExperienceI’ve had my storage unit for several years and staff has always been very helpful and considerate. However, when went to organize our unit, it was discovered it had been damaged by water. The paneling bulked, the water damage on concrete floor still had evidence of lots of water build up and rotting wood..because was in back, wasn’t seen right away, but moister build up caused mold damage to all our furniture we had in there and many other personal property.. owner has never returned calls made. Staff gave information on insurance so can make a claim, and now waiting to hear from them. Keep eye on your unit. I complained several times how no light was working in my unit to b told owner would call me..never a call,never arraignment for new bulb then supplies not got due to no delivery was coming for new lights or supplies I was told months later.Through the years used, they were very good, said was not aware of our damage and did give proper information to get help..the staff did apologize and felt bad for our loss.. facility is safe and secure with great staff but hard to get owner as he’s very busy. Light in hallway between units stays in for short time, then cuts off, you have to constantly walk towards entrance to turn light back on to continue work in unit. That get ridiculous if you want in your unit for long period of time. For security and safety, they are great.. for staff, they have the best..but very hard to get owners attention.. check out and compare prices on other storage facilities around piney flats, their prices are good and reasonable. So guess this review could be considered good and bad.. until water damaged, everything was very well maintained and clean..
TAMMY F | Overall ExperienceEnjoyed doing business with Peggy. Knowledgeable and so helpful. Great company representative.
WILLIAM R | Overall ExperienceI’ve been using this mini storage and truck rental place since I moved to Tennessee 10 years ago and will continue to do all my business with this facility. They are absolutely fantastic, couldn’t ask for better customer service
James H | Overall ExperienceI kept forgetting to tell Eddie that we needed a light bulb change in our unit. Other than that, we had a great experience.
KELLY M | Overall ExperienceVery clean units...and the staff was always helpful.
Joshua P | Overall ExperienceConvenient, safe, clean, affordable storage.
Jacqui S | Overall ExperienceExcellent Your Comments: 200 character limit it was Excellent
Privacy R | First Impressionsit was Excellent
Privacy R | First Impressionsvery helpful staff
Privacy R | First ImpressionsActually didn`t use this facility. Used U-Haul storage facility on Commerce in downtown Johnson City, TN as they gave us 1 month free.
Privacy R | First ImpressionsOur reservation was not there when we got to the storage so we had to rent another. But overall the service was nice and very friendly
Privacy R | First ImpressionsYou leave feeling that your belongings are safe.
Privacy R | First Impressionswas disappointed that the info online about availability and sizes was innaccurate and when I arrived was told the size I requested was not available.
Privacy R | First Impressions