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Jessica H | Overall ExperienceSelf Storage Units in Rock Springs, WY, 82901
U-Haul Moving & Storage of Rock Springs
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The day rent is due the office is calling wondering when it’s going to be paid, there is not any trash cans, pay 120$ a month and can’t even supply a dumpster? Most companies wait at least 5 days before starting to ask for rent payment. Staff was rude, majority of the time it felt like I was texting a teen. Poor grammar, misuse of punctuation, quick to argue. Says the building is climate controlled but I’ve been in the unit plenty of times with temperatures of 40 degrees to 80 plus. Garage doors are constantly broke. Hope this feedback points out the issues within staff and how this business is ran. Word around the community is not good about this place. Hope to see the change and continue to be successful.
Jordon H | Overall ExperienceInformative and good at explaining the process informative and good at explaining the process
Diana D | Overall ExperienceI enjoyed renting from this facility it was always clean and easy to get to my stuff.
HARRY N | Overall ExperienceTrash cans would be helpful especially during move out so we have a place to throw away dirt and debris after sweeping out the unit.
Scott S | Overall ExperienceJust wished they worked with me on payment issues other than that it was perfect
Jordan S | Overall ExperienceI have not moved out of one of my units, and the staff at Uhaul and facilities at Uhaul are excellent… I have never had a negative experience with Uhaul I recommend all of my friends and family.
elizabeth S | Overall Experienceamazing service and awesome for me! anxiety makes talking to people scary so i love to see a way to do it online!!
Emily S | Overall ExperienceNate was extremely helpful and easy to work with on my U-Haul and storage needs. Thank you.
ERIN W | Overall ExperienceNo issues with the facility. Staff was so so at best(As expected in today’s world). Yes I would use this U-Haul facility again.
KEVIN C | Overall Experience