Pearla is exceptionally nice and helpful.
LISA S | First ImpressionsSelf Storage Units in Rough and Ready, CA, 95975
U-Haul Moving & Storage of Penn Valley
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I WAS VERY PLEASED WITH EVERYONE THERE AND THE TOTAL TRANSACTION.
ORVIN F | Overall ExperienceThey always get things done in a timely matter and if I ever have any questions or concerns they response with grace and want to help you out as much as possible. Thank you uhual of Penn valley. 🙏🏻
ALEX B | Online Move InOur battery cables were cut and our trailer battery was stolen. The staff did not seem to care.
ROBYN P | Overall ExperienceMaintenance guy was very helpful to and came over and covered help backing into my trailer space.
DEB F | First ImpressionsExcellent customer service, friendly and helpful
SANJUANITA A | Overall ExperienceVery helpful and friendly!
Marylynne N | First ImpressionsThey went above and beyond to help me while I struggling Thank you so much
ALEX B | Overall ExperienceThe grounds used to be kept up better, brush trimmed back and rat bait was put out around the grounds. That doesn't happen anymore and the water lines in my trailer was damaged by a rat and had to be repaired. I moved the trailer. The people that run the facility are very friendly.
Dennis L | Overall ExperiencePerla and the team there did a great job with both our short term rental of storage space and also the truck rentals for loading and unloading it. The Uhaul website/app is pretty bad for check in, so I was glad Perla was there to help upload information and pictures that were needed.
Roger D | Overall ExperiencePerla the manager was great to work with.
BRAD K | Overall ExperienceCeaser was super helpful and professional I felt valued as a customer from start to finish
Athena K | Overall ExperienceDon't need this Actually the app to your u haul is confusing and it never does what I need it to do. My recommendation is to update it. And make sure every process works when someone tries to do any mobile pick or vise versa And it's better to just call during business hours Never have any good results with help on the 24/7
Kaylee P | Overall ExperienceEverything was great. However they raised the price twice and it was no longer worth the cost. That is the only reason we cancelled.
ELISE G | Overall ExperiencePerla was amazing
Joette C | Overall ExperiencePerla was very friendly and helpful even though we were both contending with a winter storm.
Roger D | First ImpressionsPerla was great!
Kathy B | Overall ExperienceSo far so good
DANIEL F | First ImpressionsCesar was amazing in helping me with the move out process. He also made sure my unit was always secure. Will recommend to friends and family.
Kerina K | Overall Experience