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Raul P | Online Move InSelf Storage Units in Santa Fe, NM, 87507
U-Haul Moving & Storage of Santa Fe
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Storage Customer Reviews
- 4.5 Average Customer Rating
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GM was rude and disrespectful. I reserved a 10x10 unit and verified it 5 days prior to my arrival. He told me it would be ready. When i arrived he said he only had a 5x10 available. I do not understand why I wasn't notified so I could make other plans. When asked this, Jerry, stated it happens, oh well, take it or leave it. I DO NOT RECOMMEND DOING BUSINESS WITH THEM. When I tried to resolve this mix up, he calls and raised his voice when I asked why did he keep telling me it will be ready.
JANICE W | Overall ExperienceJerry Garcia & Andrea were professional & pleant to work with despite moving sucking! 🙄😕 Thanks 🙋♀️
Simone V | Overall ExperienceThe only reason I moved out of the unit was to move into a bigger one in the same building :)
Anthony S | Overall ExperienceThank you...
Ruby C | Overall ExperienceJesse was outstanding. Professional and informative. Helped me through the rental process
Tracey L | First ImpressionsGreat thank you
Marybeth H | Overall ExperienceAll staff at this location are wonderful, attentive and customer- oriented!!!
cathy b | Overall ExperienceHelpful Staff made moving, pleasant !
Simone V | First ImpressionsNew, clean and nice. Exceeded expectations.
George E | Overall ExperienceExcellent facility , excellent staff. Clean and modern. Highly recommended
DEREK S | Overall ExperienceJerry and his team are very professional, they are so friendly and will go out of their way to help. The storage facility is one of the cleanest facilities I have ever used.
Billy B | Overall ExperienceVery well run facility. Staff was great, facility was clean and always in good shape. Won't hesitate to use it again. Also, unlike other storage chains that are more predatory in their financials, you did not significantly raise the rent during the time we had the unit. Felt that the $5/month increase after a year was reasonable.
John D | Overall ExperienceJerry and his staff are on top of things! They run a great facility and were very accommodating with the various needs I've had this summer.
Katherine N | Overall ExperienceGreat , supportive . Personable Staff .!
Llnda F | Overall ExperienceAs good as it gets! Thank you U-Haul.
DEREK S | First ImpressionsI requested a 10 x10 unit, climate controlled. I even called a week prior to my arrival to confirm my reservation. All was good I was told. I was told the first floor which I stated was great due to my handicap. When I arrived, per my reservation date, I was told the only avail u it was a 5x10. Take it or leave it. I asked why they didn't call me about a change, they said things change. The unit is half the trailer size, oh well. Why and how does something like this happen.....
JANICE W | First Impressions