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Crystal S | Overall ExperienceSelf Storage Units in Santa Fe, NM, 87507
U-Haul Moving & Storage of Santa Fe
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very well run facility. Staff was great, facility was clean and always in good shape. Won't hesitate to use it again. Also, unlike other storage chains that are more predatory in their financials, you did not significantly raise the rent during the time we had the unit. Felt that the $5/month increase after a year was reasonable.
John D | Overall ExperienceJerry and his staff are on top of things! They run a great facility and were very accommodating with the various needs I've had this summer.
Katherine N | Overall ExperienceGreat , supportive . Personable Staff .!
Llnda F | Overall ExperienceAs good as it gets! Thank you U-Haul.
DEREK S | First ImpressionsI requested a 10 x10 unit, climate controlled. I even called a week prior to my arrival to confirm my reservation. All was good I was told. I was told the first floor which I stated was great due to my handicap. When I arrived, per my reservation date, I was told the only avail u it was a 5x10. Take it or leave it. I asked why they didn't call me about a change, they said things change. The unit is half the trailer size, oh well. Why and how does something like this happen.....
JANICE W | First ImpressionsGreat service and staff, no complaints. If I had to give a critique then the mattress carts are a tad too slim I think and it’s hard to get a queen size mattress in one.
Griffin K | Overall ExperienceSuper knowledgeable and friendly staff! Very clean and secure premises. Highly recommend!
Allie F | Overall ExperienceAfter I figured out the system all was good.
Steve M | Overall ExperienceVery clean, well maintained, no pests! Helpful staff and manager.
Rebecca G | Overall ExperienceSuperior storage facility.
Michael D | Overall ExperienceIn most ways, especially those listed, it was a great experience. My one issue for not recommending the facility was the pesticides used. I had no warning that this was going to happen and all my stuff smells horrible now. Now I have the task of trying to get the chemical smell out of everything, which may not be totally possible. I hope nothing is ruined.
Shalimar K | Overall ExperienceMr Garcia , Gen Mgr, took the time to listen to me, did not rush me and answered all my my questions. He was very helpful twice, as I stopped by on Thursday, 5/15/25, and spoke with him.
cathy b | First ImpressionsGood
eleazar r | First ImpressionsJerry and his Team are wonderful. Excellent customer service and very friendly.
Lahoma s | Overall ExperienceI got a printed map of the location of my storage unit, which was very helpful. What would have been even more helpful would have been full access instructions. For example, I didn't realize I needed to swipe my new access card to 'sign in' to the building, so my first access to the storage area set off the alarm. Also, I don't understand when I need to use my access card within the building, as I move from one area to another.
Chris Z | First ImpressionsOur complaint would be the price increases.
Andrew C | Overall ExperienceJerry was so helpful. I love that we can unload inside out of the wind and rain! It is clean, there is help on the premises within easy push of a button. It feels secure and even mouse resistant. I love this place!!!
Phyliss J | First Impressions