I have rented from Bobby for over 9 years. He has always gone above what normal people do as far as service. He is knowledgeable about many things and will come to your aid anytime. He will come in all types or weather conditions and make sure you are secure before you leave his shop. I will only rent from him. I have read some of the comments and I say if you are not satisfied with Bobby Dee then you must be the problem. He know what he is talking about and respects people in every way. He started as business but he takes it personal and I will always rent only from him if possible.

Whole time I had it I only had one problem one of the workers at first we argued a little over something however she ended up helping me figure it out so even that wasn’t a huge deal

Facility is in a fairly convenient location to OSU. It is on a hill so I didn’t worry about my storage flooding, but also with that, you have to be careful taking the turns in a big truck. Sometimes the lot is empty and easy to maneuver, sometime it’s full of trucks making it a tight squeeze. It is not gated, but I felt it was secure. Someone is always there if you need something. Move in was easy. Move out was not bad, but make sure you follow up and get a confirmation right away. Would definitely use this facility again, if the need arises.

I was able to rent this storage unit over the phone for my daughter just before school closed for COVID. They sent all the needed information via e-mail and when we arrived the lock was in the unit and we were able to move in despite the office being closed. When we moved out everyone was kind and helpful. I like that the unit was temperature controlled and the cameras made me feel safe and secure leaving our stuff there. We will definitely rent a unit again next summer.

Took too long to check in/out. I knew it would generally take at least 30 minutes before I could get either checked in/out. Not enough staff on hand to take care of customers.

Good set up and easy to use! Just wish the units were climate controlled.

Staff was very friendly. When it was time to close out my unit there was a little confusion but the staff was quick to resolve it and very friendly.

Check-in was easy and the people working there were friendly and professional. Would definitely rent from them again!

the lady working at the desk was extremely helpful and pleasant

Facility is not secure from a standpoint of gates. There are no gates requiring key card or code for entry.

More expensive than most others

Over all a good experience with a storage unit. Only had a problem with the policy regarding payment/ prorating of unit if moved out early. The property had a couple issues. We had difficulty leaving the unit entry area because of some concrete damage caused our car to bottom out if not very carefully driven over. 4 star rating due to the few minor issues. Staff was always friendly and helpful and knowledgable when inquiring about policies and procedures. Thank you for the help when we needed someone while having to move back to Eastern Oklahoma.

The facility was not clean when we moved in. Staff member Sam was not friendly, nor helpful. But the lady I dealt with moving out (name?) was very friendly and helpful.

Easy check in experience, unit was ready and clean.

My only complaint is that the door is hard to latch and unlatch. I have to use a pair of pliers open and close latch.