My reservation was for 4pm, I arrived at 3:45pm only to be told the payment processing system was down and I had to wait an indefinite amount of time, after which it would “hopefully” be back up and working. I had to sit and wait over an hour, which caused me to miss a prior commitment I had elsewhere. When I make an appointment for a certain time i don’t expect to have to waste my valuable time and be inconvenienced in such a way.
PAUL S
Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, MD 21001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The mobile check-in process is a nightmare. You check in, and then it asks for additional information, which is frustrating, especially when you're in a dark parking lot trying to fill everything out on your phone in the early morning hours. Why isn't this information requested in advance? When you return the truck during regular business hours, you are required to take pictures. There is no offer for a discount, even though an employee could handle this task instead of wasting your time after a long day of moving.
Richard SVery quick and easy to return. Everyone was very friendly and the store looked clean.
Lauren Beverything was awesome
STEVEN KScott was exceptional
LINDA H