The keys for the rental truck I had reserved were in the building with the owner, which meant picking up prior to business open with the self-service program was impossible. Additionally, one of the two dollies I had requested in the reservation wasn't available at all and the one that was available wasn't in the truck. My moving time was pushed back a full 2.5 hours because I could not pick up before the location opened as advertised. Additionally, this location is difficult to manuever in and out of: it has a very small parking lot that is decorated with for-sale furniture from the main business.
JESSICA S
A and L Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77080
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How U-Haul Reviews WorkThe location is excellent, and the people I dealt with for the pickup and drop-off were great. Thank you very much.
Khaled E