The man at the counter was late, he was rude and threatened to cancel my truck since he wasnt prepared to work with a female. He also thought i wasnt happy due to the neighborhood of the store - which wasnt true - i was upset as he wouldnt answer my calls or the calls from uhaul but certainly answered the calls from his delivery may for his store products - then proceeded to tell me i didnt have a reservation until saturday - when it was thursday - also i was to get 24 blankets and as an independent uhaul doesnt track his inventory - i paid for 1 mattress cover, which i never received and 24 moving blankets and only received 12 - i need credit to my account
TAMARA B
Heights Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Akron, OH 44305
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Customer Reviews
- 3.5 Average Customer Rating
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I want able to reach the branch via phone with a question I had. The phone was never answered.
MARK PNot very friendly. The location is not very safe at night.
CHANTEL GThe truck we were given smelled like weed and actually had half a joint in the ramp. The back of the truck had foot prints high up on the walls that were hard to see until you climbed in and shined a light. It had to be completely cleaned and washed before it could be used. Also, the passenger brake light and turn signal did not work. Very disappointing service.
AMY DPhenomenal service very nice ppl understanding great location
Deanthony M