Truck was fine. Onsite attendants weren’t terribly polite.
Matthew B
1St CDL Training Center Of Nova
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I've never seen another location that closes so early on a weekday. Make SURE renters know. To make matters worse, a sign says you can check in the equipment by scanning in a QR code, but when UHaul's system didn't recognize my phone, it sent a code to an email address I HADN'T USED IN OVER A DECADE, and there was no way to adjust the email.! (That's not on the location, folks, that's on UHAUL corporate.) I dropped by the following morning to make sure my return of the trailer had registered appropriately. Huma, the young woman at the desk, handled things perfectly. Give her a raise, no kidding.
Lloyd HI reserved one at a different location and it was not there so I had to come here. The girl told me there’s a caution pop up on my name when I got there, yet I had never did anything to warrant that. No one let me know the auto transport was additional to the already $2700 I spent. I was quoted $2600 online for both. Paid additional $300+
Taylor SThey failed to tighten down the towing connection, so the trailer popped off the tow ball on the freeway and did major damage to my vehicle. I'd avoid this location or be sure to check all trailer hookups.
Allison RMake sure you have the truck or an extra one so that we do not have to run around to different places the day we had to move.
Laura B