The facility is a gas station, and not equipped to handle day-to-day service station and Uhaul customer needs. The place smelled of cigarette smoke and also had questionable customers. The transaction was handled over a cell phone, not in person (Not sure the attendant knew the process or just the manager/owner prefers to handle the rentals). There were 2 trucks onsite, and I was given the wrong vehicle even as the manager spelled out the key number to the worker (I was called 10 minutes after leaving to return and exchange). There are several Uhaul options within a 3 mile radius of this location, and I will use those instead.
Richard B
Sherwood Hall LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22309
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Quick and easy
SHEILA AYour customer service over the phone is truly outstanding.
Mary YUnit was clean and ready to go when I picked it up
David C