I was referred to 3 different locations due to "availability ". I reserved a van 2 weeks prior to the actual date I needed it. The van was never returned from the prior renter. I was referred to another location and they were closed 3hours earlier than when they were supposed to be. I was then referred to another location with no staff of uhaul knowledge on hand. I had to rent the truck via the mobile service which was not working properly. With Allentown this inconvenience I still had to $154 which is ridiculous for an under 20 mile trip.
Ashley P
Gp Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Allentown, PA 18103
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Customer Reviews
- 2.0 Average Customer Rating
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My rental wasn’t available at first location, then 2nd location the truck was disgusting inside! The mileage was off by a couple thousand and so was the gas! Just way to much hassle!
AMBER CYou can't get to it from auburn st. You have to squeeze down a to alley with hardly any clearance on either side. Huge pot hole. So crowded there wasn't a good spot to park the trailer. Barely any room to move around. Dirty. Over all sketchy. If I had a box truck there was no way I was getting in there. There's no signs from the main st. I have no idea how this is drop off location.
Nicole KBe more responsible. Made and appointment to pick up the rental for 9:00am it was 10:53 when the person in charge of the office showed up to give me the rental. Ended up being late for what i had to do. Would not rent again from this location.
Anderson DSales person at pick up location was very pleasant and helpful. Would do business with them again.
Steve M