The man who was working at this pick up location was rude and treated me like me coming to pick up a truck was an inconvenience to his day. He didn't listen to me when I told him my name and tried to say the reservation was under someone else's name. Also he did not give me time to or ask if I needed to add another driver and did not explain anything about the pick up or return process. I understand I may look smart but I am disabled and needed him to slow down and engage in a more professional way by explaining things to me and allowing me time to ask questions.
JESSICA B
Paul Allen Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alliance, OH 44601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Staff was very friendly and equipment was in great condition, however, the office space needs cleaned up, a coat of paint and new furniture. I felt like I needed to stand because things were too dirty to sit on.
CHERYL WI was troubled that U-Haul would not permit me to return the trailer closer to my house.
Kenneth KWhen we went to return the truck at Paul Allen Auto Sales, the hours were posted to open at 10 am, 10:15 there was still no one there. Therefore, I cannot rate the location. For the cleanliness, personnel, and recommendation I do not know but your site would not allow me to click N/A so I chose "no"
Susan PThanks again for your service everything want will
Gary T