My first contact was not micks auto repair it was at the Alton store on homer m adams pkwy. The man working was uninformed and unprofessional he didn’t have a 20 ft truck onsite and wanted me to rent a 26 ft truck that he had onsite. After I stated that I couldn’t use a larger truck and was going to leave and get a different company he came clean and said that they had a 20 ft truck at a different location. I asked when it would be at this location for pickup and he wacked out. All in all it was really weird experience. NOT at all happy with the experience. I ended up going to Micks auto repair to get the truck and he was very professional. AND I was charged for two days over for the truck which is not true. The wacko at the first store told me that the rental I paid for was for six days but was not able to provide paperwork to clarify that, at this point I was done with this guy and left. All in all not a pleasant experience.
steve b
Micks Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alton, IL 62002
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Customer Reviews
- 4.0 Average Customer Rating
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Rental location looked like a junk yard. U-Haul needs to do a better job on sourcing their vendors.
Mike BThe guy was out to lunch from 11-1. Been nice of that post was on the website
sonja cKeep employees off their personal phones having conversations about her boyfriend.
todd vI never received a dolly that I paid for.
Julia R