Rented a few U-Haul trailers, this one was terrible. Bounced and rattled very hard at all speeds. Wheels or something was out of balance. Who ever rents this trailer next will probably bring it back. Will rattle a car apart, I pulled it with a Ford 150.
Wade r
Micks Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alton, IL 62002
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Customer Reviews
- 4.5 Average Customer Rating
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My first contact was not micks auto repair it was at the Alton store on homer m adams pkwy. The man working was uninformed and unprofessional he didn’t have a 20 ft truck onsite and wanted me to rent a 26 ft truck that he had onsite. After I stated that I couldn’t use a larger truck and was going to leave and get a different company he came clean and said that they had a 20 ft truck at a different location. I asked when it would be at this location for pickup and he wacked out. All in all it was really weird experience. NOT at all happy with the experience. I ended up going to Micks auto repair to get the truck and he was very professional. AND I was charged for two days over for the truck which is not true. The wacko at the first store told me that the rental I paid for was for six days but was not able to provide paperwork to clarify that, at this point I was done with this guy and left. All in all not a pleasant experience.
steve bRental location looked like a junk yard. U-Haul needs to do a better job on sourcing their vendors.
Mike BThe guy was out to lunch from 11-1. Been nice of that post was on the website
sonja cKeep employees off their personal phones having conversations about her boyfriend.
todd v