Provide notification to customer at time of booking that if the pick up time is before the store opens at 10:00, you simply open the gate and proceed with the pick up and close the gate behind you. This was not clear to me when I arrived and caused confusion and my need to call customer service.
Jennifer A
Cattleman Western Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvin, TX 77511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was dirt left on the floor of the trailer. It could have at least been swept out. I was disappointed there was no ramp to make it easier for an older person to access the trailer with cargo. I understand it's virtually impossible to have ramp mounted in the trailer, but at least have some ramps available for rent. It did pull nice and accomplished the job after an awkward loading
DAVID SEveryone was nice and helpful
DONALD BAshley walked me through the process and took care of everything since it was my first time. I will be back next time I need a truck rental.
MAX SRead my review
Michele C